Privacy Policy

If you, for example:
• register;
• search for a service;
• place an order for a brochure or other materials;
• enter a survey;
• post content;
• communicate with any third party; or
• report a problem with any of the Websites,
on or via any of the Websites, some or all of your personal information (including your name, job title, job function, company's name, telephone, fax and mobile numbers, postal and email address, the industry you work in and your area of interest) may be collected by Hospitality Asia. We also collect personal information from you when you contact us (by email or otherwise).

In addition, and in common with many other websites and online services, we may use "cookies" to store and sometimes track information about you, such as your Internet Protocol (IP) address. A cookie is a small amount of data sent from the server which is stored on your PC's hard drive. You may see a message on our Websites before we store a cookie on your computer which describes the types of cookies we use and what information they might collect. We may also use banners and pop-ups from time to time to give you options around cookies use. You can also set your browser to refuse cookies or ask your browser to show you where cookies have been set up. Please note however that certain services are only activated by the presence of a cookie and, if you choose to reject the cookie, a particular on-line feature may not be available to you. You can learn more about cookies here.

A cookie in no way gives us access to your computer or any information about you, other than information about how you use the Websites and the data you choose to share with us (including data you automatically share with us by way of your browser settings). We use the following cookies:

• Strictly necessary cookies.
These are cookies that are required for the operation of our Websites. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

• Analytical/performance cookies.
They allow us to recognise and count the number of visitors and to see how visitors move around the Websites when they are using it. This helps us to improve the way the Websites work, for example, by ensuring that users are finding what they are looking for easily.

• Functionality cookies.
These are used to recognise you when you return to the Websites. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

• Targeting cookies.
These cookies record your visit to the Websites, the pages you have visited and the links you have followed. We will use this information to make the Websites and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

We may collect Personal Information about you from publicly available sources (either ourselves or via third parties) in connection with our legitimate business interests.

We may also receive information from third parties who collect Personal Information from you and pass it on to us. To the extent necessary, the third party collecting this data is responsible for obtaining the relevant consents from you to ensure you are happy with the ways in which your Personal Information will be used.

We will only use your Personal Information (including information we receive from other sources) in the following ways (depending on the types of information): (i) so that we can perform a contract with you; (ii) for the purposes of legal compliance; and (iii) for the purposes of our legitimate business interests (namely to carry out and improve our business, analyse the use of our Websites and services and support our customers and Website users).

All of the Personal Information described above will be stored on Hospitality Asia's user database (unless you notify us that you no longer wish us to retain such information, in which case it will be deleted). Hospitality Asia will only use your Personal Information in order to contact you (for example by email, mail or telephone) for those purposes to which you have previously consented on the site or where we otherwise have a right to do so. For example, if you register on the site, Hospitality Asia will email to you Hospitality Asia's newsletter and, if you wish, contact you about relevant products and services offered by Hospitality Asia or by reputable third parties. Hospitality Asia will also contact you to market its products and/or services where it has obtained your details in the course of a sale of any of its products or services. If you do not wish to receive information about Hospitality Asia's and/or third parties' products and services, you may to subscription@hospitality-asia.com. Or you may cancel your subscription to Hospitality Asia's newsletter at any time by clicking on the link at the foot of any edition of the newsletter or marketing communication.

Should you request us to amend or suppress records containing your information we will endeavour to do so as promptly as practical, however you may receive communications for a transitional period while we process the records.

Hospitality Asia will also use the information which you provide in aggregate form (i.e. so that no individual users are identifiable) to determine demographic profiles and browsing patterns in order to:

• develop marketing profiles and assist strategic development;
• manage Hospitality Asia's relationship with its sponsors and advertisers;
• enable site audits to be performed;
• enable Hospitality Asia to review, develop and improve the services which it offers.

In addition, Hospitality Asia will use your information to notify you about changes to our services.

Hospitality Asia will also use the Personal Information collected from your use of the Websites to administer the Websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, to improve our site to ensure that content is presented in the most effective manner for you and for your computer, to allow you to participate in interactive features of our service, when you choose to do so, as part of our efforts to keep the websites safe and secure, to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, and to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

We take all reasonable action to ensure that the information we collect and use is accurate, complete and up-to-date.

However, the accuracy of the information depends to a large extent on the information you provide. That’s why we recommend that you
• Keep us up-to-date with changes to your information such as your name and address; and
• Let us know if there are any errors in the information

You have the right to see the Personal Information we hold about you and to ask us to: (a) make any changes to ensure that any Personal Information we hold about you is accurate and up to date; (b) erase or stop processing any Personal Information we hold about you where there is no longer a legal ground for us to hold it.

Each Hospitality Asia entity will share your Personal Information with the other members of its group which means its subsidiaries, ultimate holding company and its subsidiaries and (provided that you consented to receiving marketing from such third parties) will make your name and postal address available to reputable third parties so that they can send you details of their products and services.

In supplying Hospitality Asia with your Personal Information, you agree that Hospitality Asia may transfer that information (to the extent that it is still held on our database at the relevant time) to a third party who acquires all or substantially all of any Hospitality Asia entity's assets or stock or our Website services, or to a third party which we purchase or from which we acquire substantially all of its assets or stock, in each case whether by merger, acquisition, reorganisation or otherwise.

Hospitality Asia will also share your Personal Information with selected third parties including business partners, suppliers and sub-contractors for the performance of any contract it enters into with them or you, and/or, to the extent you have expressly consented (by ticking the relevant box on the registration form), to advertisers and advertising networks that require your data to select and serve relevant adverts to you and others.

Attendance at a physical event

To gain access to the event, you will be issued with a badge. This will detail your name, job title, company name, country and a QR code. Badge scanning technology may be used at events for the purposes of access control and security into the event itself, and for location information at areas with the event.

Exhibitors may also ask to scan your badge. By agreeing to allow them to scan your badge your contact details will be shared with the relevant exhibitor and used in accordance with applicable data protection laws and the exhibitor’s privacy policy.

Attendance at a digital event or digital component of a physical event

Hospitality Asia (and any third party platform provider acting on our behalf) will use your personal information provided during the registration process to host and manage the digital event or digital component of a physical event. The data will also be used for analyzing interactions, monitoring traffic and facilitating networking.

When you enter a virtual space that is sponsored, such as a sponsored session, exhibition booth or download documents provided by sponsors and exhibitors your personal information may be shared with the sponsor and exhibitor to allow them to engage with you.

The event app facilitates networking among attendees. By accepting a connection request or meeting from another attendee you are consenting for your details to be shared with that attendee.

This Privacy Policy only applies to the collection and use of data by Hospitality Asia. It does not cover third party sites to which we provide links. Those sites may have their own privacy policies. Please check these policies before you submit any Personal Information to these websites.

If you have any questions or concerns about Hospitality Asia's use of your Personal Information, please email subscription@hospitality-asia.com.