Hospitality Vietnam ConferenceSPEAKERS 2023

  • David Jackson, Chief Executive Officer | Colliers (Vietnam) 

    David Jackson is the Chief Executive Officer of Colliers (Vietnam), managing the operational aspects of the company along with setting the strategic vision and goals. He has a broad and diverse level of expertise in managing business, capital markets, transactional management, and valuations and advisory. With over eighteen years’ experience in Commercial Real Estate and Management Services, he advises a wide range of clients in an international and local capacity. 
    Since arriving in Vietnam in 2008, David worked with a number of major occupier accounts and been a primary advisor to large scale organizations such as REE Corporation and Kumho Asiana as well as undertaken a variety of roles within Colliers. An active member of the Ho Chi Minh City business community, particularly in the Business Executive Network, he is also a supervisor and councilor to candidates of RICS and a member of the Board of Directors of Victory Capital.

    David is a keen advocate for technology and sustainable building practices, as well as diversity and inclusion in the workplace. He is also a pioneer in charity donations to Hope School, a school for disabled children.

  • Anh Vu, Development Director of Accor - Viet Nam | Accor

    Anh joined Accor as Development Director Vietnam commencing on 01st March 2022.

    Anh graduated from the Solvay Brussels School & Opening University with a Master of Business Administration in Corporate Finance. She has two Bachelor Degrees in English Linguistics & Literature and in Export and Import Administration.

    Anh started her career in real estate development at Sao Phuong Nam JSC as General Assistant to Chairman, where she was subsequently promoted to Managing Director to overlook the development of an upscale luxury resort in Cam Ranh, Khanh Hoa, Viet Nam. Anh was then appointed to be General Director at International Diplomat JSC – owning company of the Hôtel des Arts Saigon the flagship Mgallery in Ho Chi Minh, Vietnam.

    Ms Anh has been in various senior management positions in the construction/fitout, real estate development & investment sectors. Her last position before joining Accor was as the General Director of Hiep Thinh Phat Consultant & Investment Ltd.

  • Thu Le, CEO | Nova Hotels & Resorts Joint Stock Company

    Ms. Viet Thu is CEO of Nova Hospitality and an experienced professional with a decade of involvement in the hospitality industry, with specialties in three key areas: business growth, hotel pre-opening and asset management. She has served as Director and CEO for leading real estate and hotel investors such as Sun Group, Vin Group and Nova Group, as well as working with prominent international operators - Marriott International, Accor, IHG, Radisson and Hilton. She is thoroughly knowledgeable about the process of hotel projects and provides customers and partners with the most appropriate solutions to get the best return. Additionally, her extensive background enables her to effectively lead projects from start to finish while generating sustainable value for customers and partners

  • Hoang Vu Le, Vice Chairman | CloudGate Group

    Le Hoang Vu is currently working as Vice Chairman – Hospitality Development for CloudGate Group in Vietnam. He recently used to working in Wink Hotels as Director of Operations, IHG as Consultant Development for Vietnam, MIK Group as Senior Vice President – Hospitality Management and Deputy CEO of Saigon Cam Ranh JSC, responsible for project development, asset management and operation of all tourism real estate projects for the companies in Vietnam. However, with his strong expertise and background in hotel management and development, Vu not only ensure fulfillment of the investment objectives and strategy targets in relation to asset management and operation of each project, but also to contribute to the strategic planning of project in term of defining products and branding and strategically partnership with hotel operators and service providers for the management of the projects’ operation.
    Vu was previously Deputy Director of Ho Chi Minh City Tourism Promotion Center, Deputy Director of Project Investment of SacomInvest, Executive Vice Chairman of Toan Thinh Phat Binh Thuan Co. Ltd. (Hana Beach Resort & Spa), Deputy General Manager of Kumho Asiana Plaza Saigon Co. Ltd., Deputy General Manager of Kumho Industrial Co. Ltd. (known as Kumho E&C), Associate Director of Sales of Park Hyatt Saigon, Director of Catering of New World Hotel Saigon, etc… Vu has also exposure of international working experience in New World Hotel properties in Hong Kong as Food and Beverage Coordinator and in Kauwaii Marriott Resort in Kauwaii, Hawaii, USA as Catering Manager.

    Vu has hold an Executive Master of Business Administration – Finance & Banking degree from University of Applied Sciences NorthWestern Switzerland, a Bachelor Degree of Hotel Management from University of Economics of Ho Chi Minh City, Hotel Management Certification from the Cornel Hotel School PDP Program.

  • Gia Duc Nguyen, SVP | Lodgis Hospitality Holdings

    Gia Duc Nguyen has nearly 16 years of experience in the real estate industry across multiple roles, asset classes and geographies. Prior to joining Lodgis, he was at CBRE, CapitaLand, and GIC and was involved in high-profile real estate investment transactions in Vietnam. These include one of the most expensive commercial land sites in District 1, Ho Chi Minh City worth over $300mn and GIC’s $1.3bn investment into Vinhomes JSC. At Lodgis, Duc’s main scope of works includes new investments, fundraising, and development and asset management of the company’s projects in the southern area of Vietnam.

  • Quang Nguyen, Investment Director | Mitsubishi Estate Vietnam Company Limited

    Acting as Investment Director at Mitsubishi Estate, Quang Nguyen is responsible for enhancing growth of the company in Vietnam by formulating the strategy for market entrance and exit as well as leading the investment transactions. With over 15 years of experience through different roles at CBRE, JLL, Colliers and Mapletree, Quang has built up profound knowledge in both investment and asset management for diverse property sectors in Vietnam. He has been involved in foreign investment activities across Vietnam including commercial property acquisitions, residential development and industrial asset management.

  • Minh Le, Executive President | Pacific Group

    Minh Le has 26 years of experience designing and managing large-scale projects in Vietnam, including the Phu My 1 Combined Cycle Thermal Power Plant, the Nhat Tan bridge, and an intensive industrial park project for Japanese investors in Ba Ria-Vung Tau province. He is an expert in managing mid-sized businesses (between 500 and 1,000 people) in Vietnam, with 17 years of assisting Vietnamese entrepreneurs. He is also the founder of the Vietnam ASEAN Hydrogen Club, the Vietnam Clean and Creative Agriculture Club (VCAC), while working as the chief representative of the BRICS-ASEAN Chamber of Commerce in Vietnam and the Hashi Labor Club.

  • Linh Dang, CEO | DKRA Libra

    Linh Dang is currently the CEO of DKRA Libra Joint Stock Company, the sixth member of the DKRA Group, which specialises in resort real estate consulting, development, and distribution in Vietnam. Linh has over 12 years of experience in the real estate industry overall and over 8 years in the resort real estate industry. She has held senior management positions in the distribution, consulting, and implementation of numerous large projects in the tourism, service, and resort segments in key areas throughout the country, including Phu Quoc, Nha Trang, Da Nang, Quang Nam, Hoi An, Ho Tram, Phan Thiet, etc.

  • Thu Hang Nguyen, Director -Lawyer | Odin Land Southern JSC

    Thu Hang Nguyen has demonstrated twenty years of experience in real estate investment and development, particularly commercial real estate and services. In addition, she acts as legal counsel for numerous projects within the field. She holds a Bachelor's in Economic Law as well as a Master's in Economics. She is currently pursuing a Ph.D. in Green Commercial Real Estate – Green Tourism.
    Prior to joining Odin Land Souther JSC, Hang served as an Enterprise Advisor for the International Finance Corporation (IFC) of the World Bank Group and the International Labour Organisation (ILO) of the United Nations for the NGO program. She formerly held executive-level positions at significant investment firms, such as Phuc Khang JSC, Ba Son Service JSC, and SVI Investment JSC.
    Hang has participated in the consultation of ideas, design, and development plans of various commercial -residential complex and office building projects, such as the Diamond Lotus Riverside, Rome by Diamond Lotus, Lotus Village, Phuc Long Van (Long An province), Viettel Compex, Phoenix, TSA and Epic Tower, etc.

  • Tuan Nguyen, CEO & Founder | TP Holdings

  • Miquel Àngel P. Martorell, Head of Human Resources & Quality Working Group | Vietnam Tourism Advisory Board

    Miquel Angel is a Catalan citizen who is working in Southeast Asia since 1997, living in Thailand, Laos, Cambodia and mostly Vietnam, currently based in Ho Chi Minh City. 
    All his career had been linked to tourism, hospitality and sustainability, now as Founder of MQL Sustainable Tourism Services and actual Head of Human Resources & Quality working group inside the Vietnam Tourism Advisory Board - advising the Ministry of Culture, Sports and Tourism in Vietnam among others since last four years, seven years Chairman of European Chamber of Commerce Tourism Committee for whole Vietnam among other roles.
    As Founder of the new company MQL Sustainable Tourism Services, Miquel Angel is closing the gap between local communities and projects linked to sustainability, eco-friendly tourism development and most important formation & educational support for new leaders & managers in ASEAN industry.
    Aside of supporting several minority projects, Mekong delta region projects in hospitality & tourism, Miquel Angel keeps cooperating with several international organizations & educational entities linked to training, development of manpower for industry better involvement.
    Adding value to ASEAN countries is just part of our commitment, in order to bring value to the whole society and local population. Had been supporting farmers, international experts, relatd ministries on in win-win basis during more than 25 years.

  • Jens Reichert, Vice President, Development - Thailand, Cambodia, Laos, Myanmar & Vietnam | AAPC (Thailand) Limited

    Mr. Jens O. Reichert is the Vice President, Development, Thailand, Cambodia, Laos, Myanmar and Vietnam for Accor.
    Jens oversees the development and growth functions for Accor’s hotel brands throughout the Indochina region, based form Accords Bangkok corporate office.
    Prior joining Accor, Jens worked with Power International Holding, Qatar as Global Chief Development Officer & Head of Asset Real Estate Development directly responsible for ca. USD 2.3 billion in existing investments across several asset classes and ca. USD 1 billion in new developments.
    Before that he worked with Cross Hotels & Resorts (a subsidiary of the Flight Centre Travel Group, Australia) as Global Chief Development Officer and Movenpick Hotels & Resorts as Vice President Development Asia Pacific based in Thailand for over 10 years.

    Over his 30-year international career Jens held positions as an investor and operator, CEO, CDO, VP, General Manager with a strong focus on hospitality, real estate, retail & commercial and luxury lifestyle.

  • Douglas Snyder, Executive Director | Vietnam Green Building Council

    Based in Vietnam since 2012, Douglas Snyder currently serves as Executive Director of the Vietnam Green Building Council (VGBC) which works to promote Vietnam’s sustainable building market through key private and public sector partnerships and technical advisement. With over 25 years’ experience, Douglas has worked on over 50 green built and energy efficient construction and development projects in the US and SE Asia. These have included public, institutional, industrial, educational, health, commercial, and residential clients.

    From 2016 to 2021, Douglas was Deputy Director of Sustainable Design for ARDOR Green in HCMC, Vietnam, overseeing LOTUS, LEED, and EDGE green building projects. In 2014, he served as green building expert for USAID’s Clean Energy Project providing recommendations to the Vietnam Ministry of Construction. From 2004 until 2016, he managed his own green building consulting firm in the US. Douglas has also provided consultancy to UNDP, World Bank, the Ministry of Science and Technology, Habitat for Humanity, and DFAT.

    Douglas was lecturer for business management and environmental science at the Vietnam National University from 2012-2022, and currently serves as General Director of Keep Vietnam Clean, a broad scope environmental advocacy organization. Douglas has received LEED AP accreditation (2004), MS, Organizational Management (2003), and BS, Environmental Studies (1992).

  • Quang Vu Linh, Managing Director at ARDOR Green & Board of Directors of Vietnam Green Building Council Pacific Group

    MArch. Arch. Vu Linh Quang has more than 15 years of experience in design, research and training of Green building consultancy in Vietnam. He has gained empirical knowledge and practical experience from his educational background in New Zealand (the University of Auckland), Australia (the University of Melbourne), where sustainable design and green practices are well-known; and BIM technology (University College of Northern Denmark). Typical past projects include the City planning exhibition center, Landmark 81, Lancaster Luminaire, Starlake Urban Complex, Sembcorp Logistics, Lotte Eco Smart City, etc. 
    Since 2008, Linh Quang has participated in various green building activities to encourage the applications of sustainability in construction and public awareness. With the philosophy that green buildings is the mandatory requirement for sustainable development, he hopes green buildings will be more popular in Vietnam in the near future to transform cities and enriches lives. 

    Currently he holds the Managing Director position at ARDOR Green, one of leading green building consultants in Vietnam. He is also the Board of Directors of Vietnam Green Building Council, Vice President of HCMC Green Architecture Club, Committee member of IBPSA International Building Performance Simulation Association Vietnam, and Committee member of SACA Saigon Association of Construction & Building Materials.

    He was awarded by Vietnam Urban Planning and Development Association with the “Young Architect of the Year 2014”, “Top 10 Architects 2017”; as well as conferred “Top 10 Architects Awards” by BCI Asia thrice in 2009, 2015 and 2021.

  • Sandy Wee, Senior Regional Director of Sales | IDeaS Revenue Solutions

    Sandy Wee is the Senior Regional Director of Sales for IDeaS, responsible for growing IDeaS revenue management business in the dynamic Asia hospitality sector. As an ex-hotelier with a keen interest in technology, she is passionate with supporting clients to optimize revenue opportunities.
    Sandy possesses a combination of successful leadership experiences in hospitality sales and marketing. Before joining IDeaS, she was the Vice President of Sales for Genting Cruise Lines. Prior to this, she held sales and marketing positions with Club Med, Bintan Lagoon Resort and Mandarin Oriental Hotel.

  • Jason Turnbull, Managing Director | Inspire Advisory Group

    Internationally experienced Luxury Property Development, Branded Residences, Hotel, Integrated Resort, Gaming, Hospitality, Entertainment, FMCG, Manufacturing, & Start-Up Industry.
    Holding an MBA from MGSM, Member of AICD and VIOD, and was Aida CEO’s Top 10 Business Leaders for 2022.
    Jason is a commercially focused Senior Executive poised to deliver responsible growth, and genuine results for his clients, with a rich mix of investor, financial, commercial, and operational management, strategic leadership, and key stakeholder engagement. Expert in improving controls, and moving business forward by leveraging new technologies. A change agent affecting cultural shift, who is acknowledged for balanced judgment, stability, flexibility, and adaptability.
    Jason was most recently the Deputy Managing Director cum CFO at Masterise Homes, the largest Property Developer of Luxury Branded Residences in Vietnam, with USD multibillion under development, and now due to significant market requests has decided to now move the not a Consulting / Advisory role with Inspire Advisory Group.

    Jason is a member of Australian Institute of Company Directors MAICD, and Vietnam Institute of Directors, and has vast experience at Board, and Treasurer Representation, Including NFP’s such as the Australian Chamber of Commerce – Vietnam, representing the organisation at Australasian conferences, and events, a key member of strategy development, finance, governance, and event implementation.

    As Chairman, and Board representative of Loreto Vietnam and now Board of Trustees for Saigon Children’s Charity, Jason has a strong commitment to community giving programs, especially those related to the support of the development of children in disadvantaged communities, and the growth of a better future for all Vietnam.

  • Martin Koerner, Group Commercial Director | The Anam

    Martin Koerner is the Group Commercial Director of The Anam Group, a luxury resort company that operates two stunning properties in Vietnam: The Anam Cam Ranh and The Anam Mui Ne. He is responsible for leading the sales, marketing and distribution efforts for both resorts, ensuring their optimal performance and profitability. He also holds key leadership roles in several business associations in Vietnam. He is the Vice Chairman of the German Business Association (GBA), the Head of Tourism Committee of the Vietnam Business Forum and the Chairman of EuroCham’s Tourism and Hospitality Committee for five consecutive years.
    Martin has a wealth of experience in the hospitality industry, spanning over two decades and various markets across Asia Pacific. He joined The Anam Group in 2016 and played a pivotal role in building its brand reputation and market share. Martin is a well-respected figure in the hospitality sector of Vietnam and a sought-after speaker at industry events. He is also frequently featured in media outlets as an expert on hospitality topics.

  • Michael Piro, CEO & COO | Indochina Capital/ Wink Hotels

    Wink Hotels’ Michael Piro comes from a humble background. Born and raised in Canada as one of six children, he was already working by the age of 13. In the years since, through hard work and hustle, Michael Piro has worked his way up from early success in real estate sales to become the Chief Operating Officer at Indochina Capital Corporation and founder and CEO of Vietnam’s first international-standard homegrown hotel brand, Wink Hotels.

    Arriving in Vietnam at the age of 21 with a small amount of savings and a boatload of ambition, 36 year-old Piro has become a thought-leader in the real estate and hospitality industries. Today, he brings nearly 15 years of property sales, marketing and development experience to his role as Indochina Capital’s Chief Operating Officer and CEO of soon-to-launch Wink Hotels.

    Michael has directly overseen the sale and leasing of over US$1bn million worth of high-end Vietnamese properties, while also being actively involved in the planning and development of nearly US$1.75 billion worth of high-end real estate development in Vietnam for Indochina Capital. He was instrumental in the structuring and launch of Vietnam’s most luxurious properties, including The Four Seasons Nam Hai in Hoi An, Six Senses Con Dao and the Hyatt Regency Danang. As a leader and pioneer in the branded residences/condotel sector, Michael went on to play a key role in the development consultancy of condotel projects such as Intercontinental Phu Quoc, Fusion Suites Danang and several other notable mixed-use hospitality developments.

    Along with the other co-creators of Wink, Michael was there at the very inception of the brand in 2015, helping birth the idea of a hotel chain for the affordable sector imbued with the same level of creativity and attention to detail that he achieved in the luxury segment.

    Michael is a chartered surveyor who holds a degree in Urban Land Economics from the University of British Columbia and a diploma of Technology with a major in Commercial Real Estate from the British Columbia Institute of Technology.

  • Craig Douglas, COO | The Grand Ho Tram Strip

    Based in Southeast Asia since 2002 with the past 12 years in Vietnam Craig has over 30 years hospitality/entertainment industry experience originating from Brisbane, Australia. Coming from an operational background Craig previously held General Manager positions with leading global operators before moving to the development, investment and ownership side with Vinacapital in 2011. Over the past 10 years Craig has held leading roles with major Vietnamese real estate, private equity firms while positioning himself as a prominent figure in Vietnam’s hospitality landscape further enhanced since moving to The Grand Ho Tram Strip. Craig was also invited to join The Tourism Advisory Board to Vietnam’s governing Tourism Authority (VNAT) in 2015 with who he remains an active member.

  • David Nguyen, Managing Director, Indochina & Strategic Partnerships, South East Asia Pacific| Radisson Hotel Group

    David Nguyen is Managing Director, Business Unit Indochina & Strategic Partnerships, South East Asia & Pacific at Radisson Hotel Group, based at the company’s regional office in Singapore.

    He spearheads the regional development strategy in Thailand, Vietnam and Indonesia and is responsible for driving the successful performance of the Group’s operating portfolio of hotels in Vietnam and Thailand.

    An experienced leader in the service and hospitality sector, David brings with him more than 20 years of experience across multiple continents including Australia, Asia, Europe, the Middle East and South America.

    He has held key positions in executive management, finance, investment and operations across hospitality and leisure companies, including Hyatt Corporation, Indochina Capital (Hospitality Division), Danao International and Vanguard Hotels, and has a proven track record in transformation, turnaround and scaled through M&A, commercial optimisation, growth planning and implementation, and change management.

    He holds a bachelor’s degree in Modern Languages major Advertising & Marketing, sub-major Corporate Finance, from the University of Canberra, Australia.

  • Sergio Silva, Chairman | CCIPV - Chamber of Commerce and Industry Portugal - Vietnam

    Sergio Silva graduated in Architecture from Universidade Lusíada in Lisboa in 2004, obtained the LEED certification in 2013 and is currently a PhD student in the Doctoral Program in Social Sustainability and Development at the Universidade Aberta de Lisboa. He had practiced as an Architect in Portugal until 2011, having started his international career in Vietnam, then in Algeria, Hong Kong and Macau, enrolling directly in projects related to urban planning, hotels and resorts, healthcare, retail, entertainment and science parks. He finally moves back to Ho Chi Minh City, Vietnam in 2012 and decides to establish is own practice. Sergio joins S+A Group as Founding and Managing Partner of S+A Vietnam.

  • Edward Faull, Senior Vice President Operations & Development - Vietnam | Swiss-Belhotel International

    Edward J. L. Faull is currently the Executive Director, Senior Vice President - Group Technical Services and Projects, and Senior Vice President - Projects and Development, Central Asia of Swiss-Belhotel International. He is managing multiple projects and technical services for Swiss-Belhotel International and overseeing projects in the Middle East, Vietnam, Malaysia, Indonesia, Australia and New Zealand since he joined the group in 20214.

    With Edward’s 7-years of experience in construction and consultancy in New Zealand, Papua New Guinea, Hong Kong, and China, he is promoted to be Vice President in 2017 and the Senior Vice President in 2019. Currently Edward is in charge of Swiss-Belhotel Internationals’ Group portfolio of projects as well as the Operations and Development in Vietnam.

  • Andrew Langston, Senior Vice President - Business Development | Centara Hotels & Resorts

    Mr. Andrew Langston is a British national with over 39 years of experience in hospitality management and development. After a long career as both General and Regional Manager with InterContinental Hotels, he moved to Banyan Tree Hotels & Resorts, where he became Vice President, responsible for all hotel operations in the Asia Pacific region and business development. Following this he accepted the role of Executive Vice President, Asset Management and Strategic Advisory for Jones Lang LaSalle based in Bangkok. He has now joined Centara Hotels & Resorts as Global Senior Vice President Business
    Born in Marlow, England, Mr. Langston initially trained at Thanet Technical College in Kent before moving to London. His talents in the service industry were honed at the highest level early on in his career when he had the privilege of working for the British Royal Family base at Buckingham Palace, a role which included looking after Her Majesty
    Queen, Prince Charles, Diana the Princess of Wales and Prince William, among others.

    His international career began when he relocated to Australia, and since then he has worked in no less than ten countries.

  • Gregory Spicer, Chief Executive | Xn protel Systems (Asia) Pte Limited

    Greg is co-founder and Chief Executive of Xn Global Systems Group Limited, a UK based private company with subsidiaries including Singapore-based Xn protel Systems (Asia) Pte Ltd. 
    Joining the business in 1998 as VP-Sales Asia, Greg held various senior management roles and has had principal responsibility for the company, since 2010. He has formulated and delivered the Company’s business strategy across many geographies, leading major milestones of global expansion, including product strategy, regional sales office establishment, development team creation, key client generation and commercial growth.
    Greg started his hotel and hospitality technology career as Systems Manager for Southern Pacific Hotel Corporation in 1986 and since then he has spent 36+ years in the Property Management and POS technology industry sectors. He is considered a subject matter expert in the topics of Hotel PMS, Residential PMS, Business Intelligence and POS systems. 

    Previously he held senior sales and management positions with Micros Fidelio Australia (1987-1998). As part of the business expansion, Greg spent 3 years in UK (2001-2003), 13-years in Singapore (2007-2020) and presently lives in Sydney. He has an MBA from Macquarie University and an Associate Diploma in Hotel & Catering Management.

  • Minh Ha, Country Representative | Marriott International

    Minh Ha started his career with real estate consultant firm CBRE in 2005 as marketing executive in Hanoi and work on project throughout the country in Da Nang, Nha Trang, Hai Phong and Ho Chi Minh city.

    He joined Accor in 2009 to lead the development of its portfolio to extend in Vietnam. For over 7 years, he has help Accor to be leading hotel operator in the country.

    In 2017, he was part of the team that developed a new hotel brand that will be proud to call Vietnam as its home. Laid the foundation for the hospitality platform from the beginning through collaboration with architectures, brand creator, agency, constructors, suppliers and fund investor.

    Currently, Minh Ha is the country representative for hotel development with Marriott International.

  • Sebastien Favre, Senior Development Director | Club Med

    Sebastien is responsible for managing and further expanding Club Med’s resort portfolio in South-East Asia and Pacific.

    Created in 1950, Club Med has more than 40-year operating presence in Asia with resort operating in Thailand, Japan, Maldives, Indonesia and Malaysia as well as strong direct distribution network in every major market in the region. The all-inclusive operator is now aiming at increasing its footprint in the region with additional multicultural, family-focused and experiential resorts.

    Sebastien has been working for Club Med for 8 years covering diverse geographical areas such as Mediterranean, Middle East & Africa and South-East Asia and Pacific. Since 2017, Sebastien has been based in Singapore and was appointed to senior regional director position in 2020 for development and asset management.

    French national, Sebastien holds a Master’s Degree in Management from ESCP Europe Business School in Paris, France obtained in 2014.

  • Morgan Ulaganathan, Head of Asset Services & Hospitality Advisory | Colliers Vietnam

    Morgan Ulaganathan has over 2 decades of experience in hospitality and real estate across Asia Pacific, with a multi-disciplinary operational background in hospitality and property management. He has been based in Vietnam since 2012.
    Morgan specializes in managing developers and investors property portfolio through operational excellence of asset services. In the field of hospitality, he has provided clients with asset management, strategic planning, operator selection, general consulting, and advisory services. 

    Morgan’s comprehensive knowledge of complex front and back of house operations with both international and Vietnamese operators and owners are fundamental to successfully managing quality properties under Colliers. 

    His previous senior leadership roles include services at the Sofitel Legend Metropole Hanoi, Caravelle Saigon, New World Phu Quoc, Four Seasons Sydney and InterContinental Sydney.

  • Eudo Chan, Senior Director, Development | Wyndham Hotels & Resorts

    Eudo Chan is Senior Director, Development, South East Asia and Pacific Rim at Wyndham Hotels & Resorts, Asia Pacific. He is responsible for franchise, management, branded residences partnerships with developers in the Indochina region, covering Vietnam, Thailand, Myanmar, Laos, and Cambodia markets.

    Eudo previously worked with Onyx Hospitality Group and Radisson Hotel Group, both in the capacity of business development.

    Eudo has a Bachelor of Science degree with majors in Finance and Asset Management (International Hospitality) from Ecole Hotelier de Lausanne, Switzerland, and a Master of Science degree in Real Estate from National University of Singapore.

  • Cyrill Czerwonka, Managing Director - Development | BWH Hotel Group

    A highly skilled and experienced hospitality professional, Cyrill Czerwonka has enjoyed an impressive 16-year career in the global hotel investment and development sectors. As Senior Regional Director of Development – Asia with BWH Hotel Group / Best Western® Hotels & Resorts, he currently oversees the company’s expansion strategy in 13 countries.
    A French national with Thai family heritage, Cyrill attended the prestigious Lycée Henri-IV in Paris before obtaining his Master’s Degree in Business & Finance from one of France’s top business schools. He also holds a certificate in Hotel Real Estate Investments & Asset Management from Cornell University. His international career has included spells with leading hotel operators such as AccorHotels, The Ascott Limited and Dusit International, and property owners across Europe, Asia and Africa. In these roles he
    has successfully identified opportunities and negotiated deals for multiple hotels and resorts. 

    This outstanding track record makes Cyrill the perfect person to lead Best Western® Hotels & Resorts’ development strategy in Asia, as it embarks on a period of historic growth across the region. The company is currently aiming to double its portfolio with a series of exciting new hotel management and franchise contracts all across the region, covering an extensive portfolio of 18 brands.

  • Leif Schneider, Senior Legal Adviser / Vice-Chair of the EuroCham Legal Sector Committee (Vietnam) | DFDL

    Leif Schneider is a German-qualified attorney with almost a decade of experience in Europe and the emerging markets of Southeast Asia. His portfolio of professional expertise includes intellectual property (IP) and trademark law, international arbitration/litigation and dispute resolution, cross-border M&A transactions, corporate law, foreign direct investment (FDI), and the capital markets.

    Before joining DFDL, he has worked for various specialised law firms across Asia, including engagements in Hong Kong, China, Thailand, and Vietnam. His international client portfolio includes a diverse spectrum of businesses from startups to large multinational corporates that originate in the manufacturing, logistics, hospitality, F&B, investment, tech and infrastructure sectors. Previously, Leif also gained experience working in-house at a large financial institution in the region, based out of Hong Kong.

    Located in DFDL’s Ho Chi Minh City office, Leif has been supporting the firm’s clients with their projects in the area of M&A, corporate compliance, commercial transaction, labour law, and other foreign direct investment matters since January 2023. As a specialist deal consultant for pan-Asian business expansion, his clients seek his advice on a broad spectrum of local and regional corporate transactions with a Vietnam focus.

    Leif has been practicing law in Vietnam since 2018 and is licensed as a foreign lawyer by the Vietnamese Ministry of Justice. He also holds the office as the Co-Chair of the European Chamber of Commerce’s Legal Sector Committee in Vietnam, in which he supports the NGO’s efforts to improve the Vietnamese business environment for European stakeholders.

  • David Skelley, Founding Director | ARDOR Green & Vietnam Green Building Council

    In December 1991 David Skelley crossed from the practice of architecture to lighting design to explore how light hosts the relationship between people and the built environment, how light shapes perception and forms spatial limits. Since that time, his practice has developed a distinctive design ethos based on “people connection” – how light can link us inwardly to ourselves and outwardly to our community and natural environment.
    David has served on the frontlines of lighting design, leading the industry with memorable expressions of light in hospitality venues as well as the development of innovation light products such as the battery powered table lamp. He speaks regularly to educate and advocate for better lighting solutions that are in tune with our natural environment.David’s practice, DJCoalition, which operates from 3 offices – Bangkok, Ho Chi Minh City and Sydney - has completed 2500+ projects across 5 continents.

  • Rolf van Valkenburg, Head of Design | Fusion Hotel Group

    Rolf van Valkenburg, Head of Design for Fusion Hotel Group, has over 20 years of international experience as an architectural engineer and interior designer. For the past 13 years, he has been living and working in Southeast Asia, as a director for multiple renowned design and development companies in the region. His skills range from overseeing architecture; interior; engineering and project management to managing company organization; quality control and business development. In Vietnam he has designed and directed a great diversity of projects from initial concept until completion, making him a very knowledgeable partner in the local design and construction market.

  • Andre Zina, Country Director | Kanopea Architecture Asia / T3 Architects

    Graduated in Paris Architecture & Interior Design School, specialized in sustainable Design, Andre has a strong knowledge about what is elegance (both in Europe and Asia). After working in Cambodia, Brazil, Mexico, Portugal and several years in Paris, he joined Kanopea Architecture Asia / T3 Architects to reinforce the Team and bring his creativity and attention to details, both during Design process and Construction stage.

  • Alvaro Paredes, Principal | DesignLab Architects & Designers

    Partner at DesignLab, Alvaro Paredes began his career in his native Spain and London before moving to Asia to work with a prestigious hospitality design firm. With nearly 15 years of design expertise in residential and hospitality projects, he has cultivated a flexible style, combined with an interest in the local culture and architecture of the different countries where DesignLab is working. His portfolio includes prestigious brands such as Banyan Tree, Hyatt, Mandarin Oriental, Accor in different locations as varied as Europe, Asia and Middle East.

  • Tommy Lai, Chief Executive Officer | General Hotel Management (S) Pte Ltd

    Tommy Lai has served as the Chief Executive Officer of General Hotel Management Pte Ltd (GHM) since 2018.

    Tommy has been instrumental in GHM's growth and expanding presence in the luxury hospitality industry. He has helped drive the brand's successful operation of its highly-regarded The Chedi properties in exotic destinations around the world. Tommy lead a group of consultants for GHM in the development of an ultra-luxury hotel brand in Saudi Arabia, and was also at the forefront of the effort to transform historic places into stunning hotels.

    Tommy has over 20 years of experience in the Financial, Real Estate and Hospitality industries, which span across markets such as Southeast Asia, North Asia and the GCC’s countries. Prior to joining GHM, he was the Vice President of Development with Thailand-based Onyx Hospitality Group in North Asia, where he helmed the firm’s first regional office in Hong Kong and its investment and business development operation. In 2022, Tommy was listed on Hotelier Middle East’s Executive Power List in recognition as one of the most influential hoteliers in the GCC region.

    In addition to his professional accomplishments, Tommy is known for his curiosity, candor, and charisma. He is also a firm believer in staying current with emerging technology trends and is an avid reader on the subject, particularly in regards to its impact on industry and revenue growth. A native of Singapore, Tommy received a Master's in Finance from the University of Adelaide, a First Class Honors Bachelor's in Building Construction Management from the University of New South Wales, and completed coursework in Hotel Real Estate Investment and Asset Management at Cornell University.

  • Lucas Truong, Hospitality Director | VIDOGROUP

    Experienced Manager in Hospitality sector and Hotel Industry, with many years working in the International's environment, Lucas is a representative for Vietnam's Hospitality Market.
    High level in accounting and financing CFA and a Bachelor's degree focused in Meeting and Event Planning from Swiss Hotel Management School. A member GLG group-as an Industrial Market Consultant

  • Hoang Nguyen, CEO/ Founder | VinHMS

    Before founding VinHMS, Hoang was the first Solution Architect of Amazon Web Services Vietnam, responsible for helping Vietnamese organizations of all shapes and sizes to understand then architect advanced cloud-based solutions.

    Prior to AWS in 2017, he spent 5 years as founder and CEO of Simple Solutions, the only ASEAN startup that was funded by Coca-Cola Founders, an entrepreneurship program designed by Coca-Cola to help founders build & scale startups. While building a startup in HCMC, Hoang also led software development teams in HCMC & Seattle for SDL, an UK public company.

    Prior to relocating back to Ho Chi Minh City from Houston, TX in 2011, Hoang was the CTO/Founder of Sysnify, a startup that provided management solutions for United Supermarket, a supermarket chain with more than 90 stores in Texas. Before that he spent close to 10 years in Houston building enterprise applications for Fortune 500 corporations such as BP, HP, American Airlines, NASCAR and Delhaize.

    Hoang received his Master's degree in Management Information Systems from the University of Houston - Clear Lake and holds Bachelor degree in Computer Engineering from the University of Polytechnics, Ho Chi Minh City.

  • Cuong Nguyen, Managing Director | Clavis Aurea

    Currently, Cuong Nguyen is working as the Managing Director cum Product Manager for Clavis Aurea, a Singaporean company providing asset management solutions for leading corporations in retails, education, real estate and hospitality in Vietnam.
    Cuong Nguyen has owned comprehensive knowledge on blockchain and digital asset management and practical experience in these areas.
    Prior to that, Cuong spent nearly 15 years as the business development manager for new-technology-applied products in different companies with projects serving both multinational and national corporations in the ASEAN markets, which has not only enriched his understanding on international standards as well as movement on asset management but also deepened his market insights among ASEAN countries.

  • Jack Nguyen, APAC Regional Managing Director | Insider

    Jack Nguyen is the Regional Managing Director of SEA and Shareholder of INSIDER. With nearly 10 years of experience in Marketing Analytics & Strategy, in which 4 years in-depth expertise of MarTech field, Jack has advised several Enterprises in E-commerce, Telco, Travel, FMCG, Transportation and Publisher Clients across regions. Jack is an inspiring keynote speaker, who is passionate about people, leadership and successful businesses. He wants to share his expertise and vision in MarTech to help the community. He brings this same dedication of his work as a business leader to empower the community for achieving greater success

  • André Pierre Gentzsch, General Manager | Aryana Tourism Complex, Da Nang 

    Mr Gentzsch is currently looking after 4 properties in Danang Vietnam, whereby the Furama Resort & Spa and the Aryana Convention Center are well known leading properties in their respective fields. He brings 30 years’ experience in the hotel industry and related businesses in positions including Cluster General Manager and General Manager with responsibilities for up to 3000 employees.

    After studying mathematics, he became an award-winning chef before graduating two times with honors in a Swiss Hotel Management School and in an international Airline Catering General Manager Training Program. He worked in various independent leading hotels of the world and international chains such as the Hilton and Regent in Europe, Middle America, the Middle East, North Africa and Southeast Asia. His reputation is based on winning various awards while maintaining an excellent work relationship with locally owned companies such as Jebel Ali International Dubai, KLCC Property Holdings Malaysia (Petronas/Impiana), Berjaya Malaysia and Vingroup Vietnam (Vinpearl) among others. This results in regular invitations to participate in tourism related projects involving governments, authorities and airlines.

    Aside from this, he holds diplomas as a teacher for the hospitality and as a leadership trainer and is respected for grooming local talents into managerial positions while being very hands on. Among other training achievements, he was strongly involved in grooming more than 20 young Vietnamese talents into General Managers while many others reached the level of an HOD.

    Mr Gentzsch is a proud father of two Mexican girls and believes into a healthy private life as a fundament for a successful professional performance.

  • John Gardner, CEO | Archipelago Indochina

    John is a well-seasoned and passionate 5 star hotelier experienced in general management, cluster management of multiple properties, pre-openings, renovations as well as asset management.
    He is a New Zealander where he started his career in the restaurant industry opening and operating a number of restaurants before moving to Australia where he had a change of direction into hotels joining the Accor group in the early 90’s managing several properties around the country before transferring up to Thailand as the start of his career throughout Asia. John has managed a number of different Accor brands such as Novotel, Grand Mercure and Sofitel in Indonesia, Singapore and Cambodia before moving to China. During his time in China, he joined IHG opening a Crown Plaza and an InterContinental property in Shenzhen and Chongqing.

    In 2007 John joined the iconic Caravelle Saigon as General Manager then later as General Director for the JV owning company. Under his stewardship, the Caravelle undertook a full renovation of the property and has received numerous industry, environmental, compliance and service awards. John has an excellent understanding of 5 star brand standards and operations including marketing and finance.

    Towards the end of 2021, John left the Caravelle Saigon to start Optimum Hospitality, a hotel asset management and consultancy company. In 2022 John became CEO of Archipelago Indochina, a joint venture between Optimum Hospitality and Archipelago International, Southeast Asia’s largest privately owned hotel management group. This new venture will offer a full suite of hotel brands through management, franchise, soft brand and distribution agreements in Vietnam, Cambodia and Laos.
    John is well versed in project management during pre-openings and renovations. During his 16 years of working and living in Vietnam, being on the board of the New Zealand Chamber of Commerce Vietnam and being involved in many charity and social events, John has built up an extensive network within the country both in the hospitality industry and the community at large.

  • Vignesh Mani, General Manager | Oakwood Asia

    Vignesh Mani is an International hotelier and Service Apartment Champion with extensive experience and well versed in all operational and financial aspects of running small, medium to large volume hotel and Asset operations. Awarding Winning General Manager with exposure to various markets such as India, Thailand, Middle East and South East Asia. Proven track record to deliver positive business results while improving the tangible as well as intangible service aspects of the operation. Passionate and dedicated leader; with a belief on building people, committed to developing talent and helping the larger community.

  • Atilla Erda, Co-Founder | Skool Hospitality

    Graduated from The Ecole Hôtelière de Lausanne in Switzerland, I have decided to pursue my career mainly in tropical countries, Seychelles, Thailand & Vietnam. With more than 20 years in Asia, I’ve gained experience in the hospitality industry with large corporations such as Le Meridien, Minor International, Absolute Hotel Services and Fusion Resorts and most recently, held the position of COO for Fusion Resorts. I’ve also had the opportunity to work for independent hotel owners, where priorities and expectations were different. Prior to the pandemic, along with my business partner, we founded Skool Hospitality, a business model offering the new generation a chance to learn the tricks of the hospitality trade, allowing them to secure an employment within the hotel industry. Skool Hospitality also manages the prestigious brand MIA HOTELS, in Ho Chi Minh and Nha Trang.

  • Gavin Faull, Chairman and President | Swiss-Belhotel International

    Gavin M. Faull is a business graduate of Victoria University, Wellington, New Zealand (B.C.A.). He has worked in New Zealand and Hong Kong with International Chartered accounting firms. He has over 40+ years in the hospitality industry for hotel management, operations and corporate development with The Peninsula Group (Hong Kong), Kingsgate International and Swiss-Belhotel International. He is now the Chairman, President, and Executive Director of Swiss-Belhotel International.

    He was a former Chief Executive of Kingsgate International Corporation Limited, a publicly listed hotel-owning and Management Company in Australia and New Zealand, Director and shareholder of the Mawland Management Group – Australia, Director and Investor in numerous private sectors, including agricultural, property, management, and consulting companies He ia also a major shareholder and managing director of 400-hectare 1,200-cow award-winning dairy unit in North Taranaki, New Zealand.

    He is a fellow member of Chartered Accountants Australia and New Zealand (FCA, ANZ), the Hong Kong Institute of Certified Public Accountants (HKICPA), the Institute of Directors, Certified Director of the Institute of Directors and Justice of the Peace (J.P.) in New Zealand.

  • Loi Pham, Director of Digital Transformation | Phu Long Real Estate

    A Vietnamese expert with almost 2 decades in information technology of hospitality, Mr. Loi had been an executive member to open and operate several hotels, Golf Courses in Nha Trang, Cam Ranh, Quang Nam, Danang and held leadership positions since 2012, including Furama Resort Danang, Mongomerie Link Golf Course, Amiana Nha Trang, Riviera Cam Ranh, Melia Da Nang and InterContinental Danang Sun Peninsula. 
    With his role, he leaded hotel technology team and achieved a lot of awards such as IHG Guest Internet Think Return Award, Top 5 internet Score of IHG in SEAK from 2017 to 2022 and setup IT for special events as APEC 2017.

    Loi is currently managing the Hotel & Resort Division Digital Transformation Team of Phu Long Company. His team is focusing to help the hotel business leverage data analytics to gain insights into guest behavior, preferences and focus on digital business. By upgrading hotel technology, collecting and analyzing data from various sources, including website analytics, guest feedback, and social media, the hotel can better understand their guests' needs and preferences and tailor their services and marketing accordingly. This can help the hotel business stay ahead of the competition and provide a more personalized and enjoyable guest experience.

  • Markus Mueller, Managing Director | GauVendi

    Markus Mueller is the co-founder of GauVendi with over 25 years of leadership experience in the tourism industry across multiple countries. He holds an MBA with Distinction from Warwick Business School. At GauVendi, they have developed a cloud-based sales system that uses AI for sales, revenue management, and automation, replacing the traditional Booking Engine with a Sales Engine and enhancing PMS and RMS functionalities. Their platform offers hyper-personalization for direct sales channels, differentiated inventory distribution, and maximized profits through automation.

  • Thao Phan, Head of Business Development | Elite Property Management Ltd

    Thao Phan graduated with a BA degree in International Study then her career is attached to the Hospitality industry since then. Experience of over 11 years working in 4-5 star Hotels & Resorts such as Hyatt Regency Danang Resort & Spa, Brilliant Hotel, Fusion Suites Danang Beach, Haian Riverfront Danang…Thao has a full mindset of authentic hospitality and she is excellent at customer expectations and satisfaction. Besides, Thao has expertise in sales & marketing strategy, market segmentation & targeting, she is normally responsible for the whole hotel's income to GM/ Hotel Owner. Thao is also successful in training and leading the sales team to work with passion, and motivation and aiming toward a clear vision.
    Meanwhile, Thao is also a Visiting lecturer BA Program in the International Hospitality and Tourism Management Department - at VN-UK Institute for Research and Executive Education, The University of Danang. She is always willing to learn more and share more to develop and encourage younger to develop in Hospitality

  • Hylton Lipkin, General Manager | Garrya Mu Cang Chai and Homm Tu Le

    Hylton Lipkin is a South African with experience in Europe the Pacific, Middle East and Asia in a career that has encompassed the Fitness & Spa industry then ultimately Hospitality. He has worked with some of the top international brands. Currently in Vietnam holding the position of General Manager at Garrya Mu Cang Chai and le Champ Tu Le Hot Spring & Spa (Homm) by Banyan Tree Group, previously General Manager at Alba Wellness Valley by Fusion Group. He is the (WWW) World Wellness Weekend Ambassador for Vietnam, a member of the HTT (Hospitality Think Tank), a member of GWI (Global Wellness Tourism Initiative), a board member of WDDD (World Digital Detox Day) and a board member of SWAA (Spa and Wellness Association of Africa) promoting wellness and happiness around the world, with a particular passion for Environmental Wellness.

  • Nobert Vas, Chief Operating Officer | Archipelago Indochina

    Norbert is a graduate of the world-renowned Centre International de Glion in Switzerland. He has over 30 years of hotel industry experience in Indonesia, Vietnam, the USA, Germany, and his native Austria, having held senior management positions with notable hotel groups such as Ian Schrager Hotels and Four Seasons in New York, and Mandarin Oriental and IHG in Jakarta and Bali. Fluent in four languages and passionate about connecting capital with project and operational excellence, Norbert has been involved in more than 100 hotel projects overseeing technical, operational, and advisory services throughout the full real estate life cycle. He brings a wealth of experience working with hotel owners, investors, and developers to achieve superior returns and best practice asset management strategies.

  • Olivier Revy, General Manager | Mai House Saigon Hotel

    Oivier Revy is a highly motivated, dedicated, energetic and performance-driven General Manager with more than 20 years management experience from working in leading hospitality establishments in the Asia-Pacific region (Singapore, Thailand, Maldives, China and Vietnam), including working for hotel groups such as Accor, Starwood, Pan Pacific and Meritus.
    He started his career in Asia-Pacific as a Chef de Cuisine for the Ambassador of France in Singapore & Thailand in 1994. Following this, he occupied numerous of positions such as Executive Chef, F&B Director, Executive Assistant Manager & Hotel Manager.

  • Christine Tan, ASEAN Commercial Director | Yanolja Cloud

    Christine has 30 years’ experience leading top hospitality technology companies and hotel chains in Asia, Europe and USA. She has an all rounded background as she began her early career in customer service operations, revenue management before moving on to business development, digital marketing and distribution.  She is currently the ASEAN Commercial Director for Yanolja Cloud, a newly established global arm of Yanolja, Korea. Christine is responsible for leading Yanolja Cloud’s commercial and operational efforts and defining Go-To-Market strategies for the ASEAN region.   
    Prior to that she led several hospitality technology companies including D-EDGE, TRUST International (now part of Sabre), Pegasus, and ANA Hotel chain, a subsidiary of All Nippon Airways. She led multi-functional Sales and Account Management teams in matrix organisations to close deals and exceed customers’ expectations, focusing on achievement of revenue targets. With excellent and in-depth knowledge as well as understanding of the culture, and business styles of different marketplaces, Christine enjoys building solid business partnerships, and assisting organisations to position themselves in a constantly changing, digital environment. Christine has a Master’s Degree from University of Strathclyde and Bachelor of Business Degree from Schiller International University in the UK.

  • Phuoc Dang, Co-founder and CEO | The Outbox Company

    Phuoc Dang is the CEO & co-founder of The Outbox Company with over 10 years of experience in tourism & hospitality management and development. After graduating from Montpellier University in France, with a master’s degree in Tourism and territorial sustainable development, he came back to Vietnam devoting himself to finding ways to levering not only business, but the tourism industry to become better and more efficient.

    Understanding the key to unblock full potential of a successful business or a developed industry is a solid foundation of data-driven decision-making through a deep understanding of travelers. Sharing the same vision, in 2017, Phuoc and his colleagues together established The Outbox Company, a pioneer travel market intelligence company in Vietnam and the region, providing comprehensive solutions that support businesses and destinations getting closer to their audiences with insights, data, and analytics. After 5 years of countless challenges, fighting what they believe is the north star of all business strategy,

    The Outbox Company has now become one of the leading market intelligence companies focusing on South East Asia & the Pacific. They have successfully conquered quite significant milestones during these past years by getting recognition and working with both local and international leading businesses & destinations.

  • David Roberts, Assistant Vice President, Development | Dusit International

    David Roberts has been in the Hospitality industry in Asia for over 20 years mainly in Asia Pacific. He has held senior roles at the property level and corporate level for well-recognized regional hotel chains. Majority of his career has been in Operation but recently he has senior roles in Development within the region. He is currently with Dusit International focused on growing their portfolio in APAC

  • Mahesh Ramanayaka, General Manager | L'azure Resort and Spa Phu Quoc

    My hospitality career began immediately after graduating from the college in beautiful paradise Sri Lanka. As a fresh starter I joined a 5-star hotel in Colombo to learn basics and my real career really kick started after joining HILTON Colombo. From that time onwards worked in star class hotels and resorts in different parts of the world.

    Received the best training and groomed to be a pro in the F&B services. Basically, I was fortunate to get experienced in banqueting, restaurant, bars and Executive Floor Lounges from an International Brand.

    Thereafter, I had the eagerness to travel and work overseas. And my first overseas assignment was in Dubai. While in UAE I found an opportunity to work a short stint in Philippines as well and then moved again to UAE. That was another turning point in my career after joining Le Meridien Dubai under Starwood International. During that period, I won the prestigious 2012 - PRESIDENT’S AWARD - STARWOOD HOTELS (EUROPE, AFRICA & MIDDLE EAST region) for Le Meridien, Dubai. Award was presented by Mr. Guido de Wilde CEO/COO Marriott International ME.

    I felt I needed a break from hotels and wanted to travel. With that intention I got an opportunity join award winning National Airline of U.AE, ETHIHAD AIRWAYS as onboard Food and Beverage Manager for 3 years. That really helped me to see the world and was lucky to travel 60 over countries. However, again my previous Manager requested me to join Le Meridien Dubai again.

    After finding my longtime friend and buddy who was working in Vietnam, made a visit to Vietnam on a holiday. I fell in love with Vietnam … loved the nature … very much similar to Sri Lanka. Then decided to move to Vietnam in 2017 and now 5 years in Vietnam. For the past 3 years I am working in Phu Quoc, one year each was in Nha Trang and Da Nang.

    During decades of my career in Hospitality industry with Hotels and Airlines I have enjoyed my life and also experienced all kinds of scenarios that many may have not faced. My passion is still with hospitality industry and have the energy to carry on …. And stay longer in Vietnam.

  • Neha Pandey, Asia Pacific Director | Leading Hotels Of The World

    A business performance, brand & marketing professional focused on helping brands achieve sustainable competitive advantage. Neha is experienced in working across multiple countries and building platforms for branding, marketing, and strategic development. She has a passion for creating unique customer experiences and help hotels achieve optimal performance.

    Neha heads Member Success for the Leading Hotels of the World (LHW) as the Director for Asia Pacific.

    Before joining LHW, she was with Sun Hospitality Group in Vietnam as their Country Director of Brand & Marketing, and prior to that she headed Brand Management for Vinpearl Hotels’ luxury segment.

    Before moving to Vietnam, she worked in leadership roles at the corporate headquarters of Starwood Hotels and Resort, Fairmont Hotels & Resorts, and Accor Hotels South Asia. Her top professional achievements include launching hotels in new markets with comprehensive strategies for successful openings, creating innovative guest experience initiatives to drive engagement, ensuring optimal budget and resource allocation to support development of new initiatives, and managing cross-functional teams to enhance the guest experience.

    She pursued her Master’s degree from Cornell University in New York, and is a seasoned hotelier with rich global experience. She continues to mentor recent graduates and is an active member of the Cornell Hotel Society.

  • Michelle Ford, Founder and CEO | Luminary Wellness

    Michelle Ford is the CEO and founder of Luminary Wellness, an innovation agency for spas, wellness resorts, and retreats.

    Her experience entails bringing 6 hotels with bespoke spa journeys to the marketplace in Vietnam alone, as well as leading the operations of 15 spas in Thailand and the Maldives. Michelle’s impressive track record includes leading Fusion Maia, Asia’s first Spa-Inclusive Resort, as General Manager, which gained global recognition, significant financial returns, and numerous accolades and awards under her forward-thinking leadership.

    She is uniquely placed to deliver and implement ambitious wellness concepts with her team, and continues pioneering new developments in progress, including wellness-inclusive resorts and upcoming spa projects underway in Vietnam.

  • John Hamilton, Director of Marketing | Intercontinental Danang Resort

    I’m a connect-the-dots senior marketing leader with a specialised tourism portfolio as a brand strategist and project director for luxury hotels and resorts, as well as airlines and destination marketing - with over 20 years in various brand marketing roles with Four Seasons Hotels and Resorts. Currently I am working to strengthen the image of Vietnam’s premier luxury resort, InterContinental Danang, as one of the best in the world.

    As a thought leader focused on the luxury traveler, I am versed in all aspects of brand-building: positioning, strategy development, the creation of powerful marketing assets - photography, video, digital platforms, the written word – as well as leading cross-functional and dedicated teams for optimal performance.

    Relationship building, problem solving, and counselling and training are my strengths, whether with hotel general managers or owners, management and board members, marketing agencies or colleagues. I am skilled at orchestrating change, getting the best out of people and inspiring regional and global teams to deliver high-quality, ROI-focused marketing solutions.

  • Bernard Quek, Founder & CEO | Global Hospitality Solutions Pte Ltd

    Bernard Quek is a well-respected technology entrepreneur and the Founder and CEO of Global Hospitality Solutions (GHS). He established the company in 2002, and it has since become the leading hospitality Loyalty Management, CRM and Omni-channel marketing platform in Asia. Bernard is widely recognised for his innovative approach to data monetisation, which aims to transform non-profitable digital assets into profitable ones.
    Through GHS, Bernard is empowering some of the most prominent hospitality brands, including Hyatt Hotels, Conrad Hotel Manila, Centara Hotels & Resorts in Thailand, Far East Hospitality in Singapore, SM Hotels and Resorts and Robinsons Hotels and Resorts in the Philippines, Dorsett Hospitality International in Hong Kong, and Cathay Hospitality Management in Taiwan and PHM Hotels in Indonesia. He achieves this by providing them with cutting-edge marketing solutions that enhance direct booking and loyalty.

    Bernard's commitment to quality, innovation, and customer service is the driving force behind GHS's success. When he's not working, he can usually be found at the pool, gym, or coffee shop booking his hotel and airline tickets for his next trip. Bernard is a food lover and enjoys Gin & Tonic, and he's always willing to offer special deal to those who share his interests. His dedication to his work and his clients has earned him the admiration of the hospitality industry, and he is regarded as a respected leader in his field.

  • Thao Hoang Phuong, Director of Sales, Marketing & Revenue | Salinda Resort Phu Quoc Island

    Thao Hoang Phuong is an experienced hotelier with a demonstrated history of 15-year working in the hospitality industry. She graduated from the University of Social Sciences and Humanities with a Bachelor degree of Art in English Linguistics and Literature. She also possesses a post graduate degree in Hotel Operations Management from Swiss Hotel Management School.

    Prior to joining Salinda Resort Phu Quoc, she worked as a Cluster Revenue Manager at Anantara Hoi An Resort and AVANI Quy Nhon Resort & Spa. She is highly skilled in Sales, Rebranding, Marketing, Pricing Strategy, Yield Management, Online Distribution and Technical solutions.

    As Director of Sales, Marketing, and Revenue, Thao raised the number of domestic passengers by 400% from January to June 2022, compared to the pre-pandemic number in 2019. Both Revenue and Profit of Salinda resort Phu Quoc in June 2022 surpassed records since 2015.

  • Thang Phan, General Manager | Công Ty TNHH Hành Trình Tinh Tấn – Metta Voyage

    Thang Phan graduated with a Bachelor of Arts in Cultural Tourism from the Hanoi University of Culture. He has a demonstrated 15-year history of working in the tourism industry, with a lifelong career goal of becoming the link between all Vietnam sellers and all global tourism purchasers.
    Prior to establishing Metta Voyage, he served for eight years as the Director of Sales and Marketing at Lux Travel DMC, Vietnam's first luxury tour operator. He is highly skilled in Tourism, Marketing, Customer Service, and Leisure Travel.

    Thang is an expert in the field of wellness economy with a strong emphasis on sustainability and human wellbeing. He has participated in the setting up of three wellness resorts, including Nordic Village Moc Chau, Panhou Retreat Hoang Su Phi, and Whale Island Resort.

  • Ramon Imper, General Manager | TIA Wellness Resort

    Ramon was born and raised in Switzerland to a family of hoteliers and restaurateurs. His journey has brought him to several destinations, including Vietnam, more than nine years ago. Working in a country where mindfulness is an integral part of the culture, Ramon discovered that wellness and spa hospitality were his true calling. Prior to joining TIA Wellness Resort, he held managerial positions at Fusion Maia Danang, Fusion Resort Nha Trang and has gained in-depth knowledge in physical and mental wellbeing, nutrition science, as well as energy healing to create wide-ranging healthy wellness concepts. Ramon’s leadership and management skills are based on positive psychology and empowerment, with the aim of finding the balance for all parties involved.

  • Tuan Nguyen Quy, Senior Vice President | JLL Hotels & Hospitality Group Asia

    Tuan is a Senior Vice President based in Vietnam within the JLL Hotels & Hospitality business line in Asia Pacific and focuses upon the acquisition and disposal of hotel and serviced apartment assets across the region. Based in Ho Chi Minh City, Tuan is responsible for actively supporting investment sales assignments across the Vietnam, managing details relating to every aspect of hospitality investment analysis and transaction execution from the pitch and underwriting stage through marketing, due diligence and closing to achieve clients’ transaction execution goals and effectuate a smooth transition. 
    Tuan joined JLL Hotels & Hospitality team in February 2022. Prior to his joining, he was the Head of Development for Vietnam in Accor Hotels International where he was in charge of sourcing potential development sites and new business opportunities, assessing of development projects and negotiating legal terms on the Hotel Management Contract and other related documents. 

    During 2014-2017 he was the Senior Manager of the MIK Group where he gained experience in property construction, operator negotiation and other pre-opening tasks

  • Mark Wong, Senior Vice President Asia Pacific | Small Luxury Hotels of the World

    Mark Wong joined Small Luxury Hotels of the World In his current role as Senior Vice President Asia Pacific since May 2016. Wong is responsible for SLH’s strategic direction across operations, hotel development, sales, marketing and distribution for the region. Prior to this, Wong enjoyed a successful two-year stint as SLH’s Area Director Asia Pacific in 2009 before moving to NEXT Hotels where he was responsible for the group’s hotel marketing and loyalty programmes.
    Wong has over 25 years’ experience in the hospitality industry working for Preferred Travel Group and Hyatt Hotels’ and in the marketing industry for American Express, Foote, Cone & Belding and CPR Vision in senior positions, both at hotel in Singapore and internationally in New York, Chicago and Hong Kong. Additionally, he has been a founding Board Member to Hospitality Sales & Marketing Association International (HSMAI) Singapore Chapter and Mekong Tourism Advisory Group (MeTAG).
    Outside of work, Wong enjoys checking out the F&B scene and is an amateur home chef who likes nothing better than hosting dinner parties for his friends and family.

  • Ha Vu Thien, CEO and Managing Director | Senna Wellness Retreat

    My name is Vu Thien Ha, but most people would call me by nickname - Chip since I love that friends, peers and co-workers have the feeling that we are close together and would be able to share anything that comes along. Since I was a child, I always hoped to contribute either big or small to my beloved country and its travel industry, and understood on a lot of levels that with compassion and empathy, we as human beings can really positively grow and achieve anything on one's life path. Years later, when I pursued Social Entrepreneurship & Business in Florida, then my master in New York University, I became more aware about the world issues as well as some problems that are happening in Vietnam: Education and Health & Wellness. Hence, Senna Wellness Retreat is everything that I have summed up over the years, and promise that each guest who comes in a short period of time or longer time to Senna will have the feeling of understanding, caring, and love. Next to it, guests are open to wellness activities that help them nourish their body, rest their mind, and empower their soul. For this event, and to be able to sit with hospitality leaders, I am very honored and hope to be able to share some of my thoughts about wellness topics. 

  • Vy Phan, Cluster Director of Sales | Furama Resort Danang