6th Hospitality Philippines Conference
September 6, 2023 @Marriott Manila
07:30 - 08:55Registration and Match & Meet
Property Owners' Track
09:20 - 10:00(PANEL) Resilient Investments: Weathering Economic Uncertainty in the Philippine Hospitality Sector
Moderator:● Garry A. Garcia, Regional Director - Philippines at Swiss-Belhotel International
Panelists:● Elie Younes, Global Chief Development Officer at Radisson Hotel Group● James Montenegro, Country Manager at Chroma Hospitality● Jojo Romarx Salas, National Executive Vice President at Philippine Association of Realty Consultants and Specialists; PARCS● Alfred Lay, VP Tourism and Hospitality Development at Leechiu
10:00 - 10:40(PANEL) Discovering the Thriving Investment Prospects in the Philippines: Which Segments are Investors and Owners Setting Sights On?
Moderator:● Alfred Lay, VP Tourism and Hospitality Development at Leechiu
Panelists:● Claro Cordero, Jr., Director & Head at Cushman & Wakefield● Andrew Langston, SVP Global Business Development at Centara Hotels & Resorts
10:40 - 11:30Morning Tea Break + 1-1 Business Matching
11:30 - 12:00(FIRESIDE CHAT) The Rise of Hotel Expansions & Exploring Lucrative Investment Opportunities and its Effect on a National Scale
Panel Discussion:High-end hotels have emerged as a lucrative investment channel in the Philippine property market. This session will explore the current trends and future prospects of luxury hotels and investments, including the factors that influence property preferences and the benefits of this investment channel on a national level.
Furthermore, this session will talk about which locations in the Philippines has seen strong resiliency in the hospitality sector. What strategies involving development are being implemented to hedge hospitality developments against uncertainties?
Panelists:● Chris Cho, VP for Development - Singapore, Philippines, Japan, Korea & Maldives at Accor● Ma. Cecilia Domingo, VP & Head of Enterprise & National Government Segment at Meralco● Jeremiah T. Pampolina, VP - Corporate Planning at Sta. Lucia Land
12:00 - 12:20(KEYNOTE) Meralco's Sustainability Initiatives: A Pathway towards Green Energy Consumption of Philippines Hospitality
Speaker: ● Raymond Ravelo, Vice President and Chief Sustainability Officer at Meralco | President & CEO at Movem Electric, Inc.
Brand DNA Track
12:20 - 12:50(PANEL) Unlocking Hidden Value: The Art of Conversions
Panel Discussion:Converting underutilized properties in the Philippines' hospitality landscape to commercial use is a key strategy for revealing their latent potential. This strategy entails transforming commercial properties into lucrative businesses that cater to the evolving requirements and preferences of contemporary consumers. To ensure the success of these conversion efforts, it is essential to establish a balance between relevant parties, including developers, the government, and customers. This session will look into the complexities of commercial property conversion in the context of the Philippines's hospitality and identify the critical success factors.
Moderator:● Kash Salvador, Director of Development at Accor
Panelists: ● Seng Soon Chuah, Head of Business and Development for Southeast Asia at Club Med● Cyrill Czerwonka, Managing Director, Development APAC at BWH Hotel Group
12:50 - 14:20Lunch Break + 1-1 Business Matching
14:20 - 15:10(PANEL) Remodeling and Rebranding: Rising Trends in the Philippines' Hotel Landscape
Panel Discussion:Once hotel owners and operators have attained deep understandings of the market and the audience's motivations, it is imperative to integrate this knowledge into their brand messaging strategy. Taking into consideration the preferences of guests can facilitate the seamless perception of attractions from the properties. In the current marketplace, brands need to recognise and accentuate distinctive factors that set them apart from rivals. In this topic, seasoned hoteliers will convene to explore various scenarios and tactics aimed at achieving a competitive edge in the market and promptly impressing their guests.
Moderator:● Henry "Hanky" Lee III, Innkeeper at The Henry Hotel
Panelists: ● Ma. Celeste B. Romualdo, General Manager at The Linden Suites● Alfred M. Reyes, Vice President Operations & GM at Bai Hotel Cebu and President of the HRRACI● Janine Mariel M. Huang, Head for Marketing & Sales at Millennial Resort Corporation / Landco● Cleofe Albiso, Managing Director at Megaworld Hotels and Resorts
15:10 - 15:50(PANEL) ESG on the Go: Navigating Construction Challenges and Integrating Sustainability into Hospitality Design and Project Management
Moderator:● Kirk Ellis, Director of Hospitality at Gensler
Panelists:● David Cabigao, CEO - Principal Architect at KDAS Group● Architect Romolo V. Nati, Chairman & CEO of Italpinas Development Corporation● Jed De Guzman, COO / Head of Design at Bamboo Bootcamp● Cathy Saldaña, CEO & Managing Director at PDP Architects
15:50 - 16:20Afternoon Tea Break + 1-1 Business Matching
16:20 - 17:00(PANEL) Luxury Hotels and Resorts Design: Crafting a Vision of Uniqueness
Panel Discussion:The design of hotels and resorts in the future needs to anticipate and incorporate upcoming trends to remain competitive. A shared vision is to create a one-of-a-kind experience that sets the properties or chains apart from the rest. Indulge in the finest amenities and immerse yourself in a world of unparalleled comfort and elegance. This session will discover the true meaning of luxury in the design of hotels and resorts from the viewpoint of architectural and design practitioners.
Moderator:● José Cláudio Silva, Design Principal at 10 Design
Panelist:● Norman Agleron, Partner & Principal at HBA Manila● William Ti, Principal Architect at WTA Architecture & Design Studio● Denise V. De Castro, Principal Architect at DEQA
17:00 - 17:30Lucky Draws + Group Photo
07:30 - 08:55Registration and Match & Meet
08:55 - 09:00Welcome Remarks from the Organizer
Chairman:● Chris Legaspi, Vice President Commercial at Archipelago International
09:00 - 09:20(KEYNOTE) Hotel Profitability Comparison between Philippines and its Neighbors
Speaker:● Bousserind Comson, Business Development Manager at HotStats
Hotel Technology Track
09:20 - 10:00(PANEL) The Digital Revolution: Leveraging Technology for Hotel Property Management and Operation
Panel Discussion:Digitalization has become an increasingly vital part of the hospitality industry, impacting everything from property management to investment decisions. This session will delve into how technology can be leveraged to optimize hotel property management, enhance the guest experience, and make smarter investment decisions.
Moderator:● Sunish P Sadasivan, Vice President of E-Commerce & Revenue Management at Chroma Hospitality
Panelists:● Kevin Winters, Chief Data & Analytics Officer at Newport World Resorts● Francis Adrian Viernes, AVP, Department Head of Projects / Data Analytics● Bernard Quek, Founder/CEO at Global Hospitality Solutions
10:00 - 10:20(Keynote) Offer Diverse Preference-Based Solutions Through Grab for Business
Speaker:● Paolo Rosete, Regional Lead, Sales Enablement at Grab (Grab For Business)
10:20 - 11:-10Morning Tea Break + 1-1 Business Matching
Revenue Rebound Track
11:10 - 11:50(PANEL) Hotel Upselling: Innovative Approaches to Maximize the Revenue Stream
Panel Discussion:There are multiple revenue optimization strategies that can be implemented to increase the profitability of a hotel. Notably, a significant number of these approaches do not necessitate a lift in prices or rates. The primary objective is to guarantee customer satisfaction. Assuming that a hotel's product offering is widely acknowledged for its superior quality, it has the fundamental basis to impose a premium price. This topic will delve into the various approaches that revenue leaders and strategists can employ to enhance their overall performance in the complex business world, specifically in the area of hotel upselling.
Moderator:● Chris Legaspi, Vice President Commercial at Archipelago International
Panelists:● Maria Clarissa Clavo Delos Ama, Managing Director at Art of Hospitality Management & Consultancy, Inc.● Suzette Go, Director of Revenue Management at Shangri-La Hotel and Resorts● Christian Benedict Canda, Group Revenue & eCommerce Manager at AyalaLand Hotels and Resorts Corporation
11:50 - 12:10(KEYNOTE) Sustainable IT: How IT Can Support Hotels' Sustainability Goals and How Hotels Can Leverage IOT Integration to Innovate on Guest Services.
Speaker:● Tee Cheong Lee, Hospitality Consulting Systems Engineer at HPE Aruba Networking
Operation Optimizations Track
12:10 - 12:50(PANEL) Taking Hotel's Performance to the Next Level: Addressing Real-time Challenges to the Evolving Operations
Panel Discussion:Challenges that are commonly encountered by owners and operators include high employee turnover, rising operating expenses, supply chain disruptions, and the ever-changing demands and behaviors of customers. This session will center on a comprehensive discussion of effective approaches along with practical cases that have been executed to enhance operations and accomplish triumph in recent periods.
Moderator:● Eugene Yap, General Manager at Bayview Park Hotel Manila | President at HRAP
Panelists:● Dr. Manida Xongmixay-Lau, Vice President, Business Solutions & Premium Marketing Operations at Okada Manila● Stanley Lau, General Manager at Discovery Hospitality Corporation● Jose Angel V. Sueiro, Chief Operating Officer at PH Resorts● Eugene Yap, General Manager at Bayview Park Hotel Manila | President at HRAP
12:50 - 14:20Lnch Break + 1-1 Business Matching
14:20 - 15:00(PANEL) Human Capital Efficiency: Unleashing the Maximum Potential of Next-Generation Hoteliers
Panel Discussion:In light of the ongoing staffing challenges facing the hotel industry, it is imperative to implement new strategies that appeal to new-gen hoteliers. Nurturing human capital will yield a higher future return on investment. In order to effectively tackle this challenge, hiring efforts should be aligned with factors, including ethical values, skill sets, diversity and inclusion, as well as long-term career goals.
Moderator:● Ma. Theresa Llamas, Chief Human Resources Officer at Newport World Resorts
Panelists:● Wilma Moran-Estaura, Group Director of Human Resources at AyalaLand Hotels and Resorts Corporation● Ana Christi Grageda-Galura, Assistant Vice President for Human Resources at Hann Casino Resort● Dr. RL Fernando Garcia, Assistant Vice President- Human Resources and Organizational Development at SM Hotels and Conventions Corp.● Janice Tiambeng, General Manager, Discovery Suites Manila
Guest Experience Track
15:00 - 15:50(PANEL) How Luxury Travel Experiences are Re-shaping Wellness Offerings in Phillipines' Hospitality?
Panel Discussion:The focus on holistic health and prevention has become a prominent factor in consumer decision-making. Individuals now anticipate the ability to maintain their healthy lifestyles and wellness routines even when they are not at home. This topic explores the intersection of two rapidly expanding fields, tourism and wellness, and how they are navigating the Philippines' hotel sector.
Moderator:● Robert John R. Horrigan, Chairman at Tourism Industry Board Foundation Inc. (TIBFI); VP – Hotels at HRAP (Hotel and Restaurant Association of the Philippines); Founder & CEO at Horrigan Hospitality; Group GM at Acacia Hotels Philippines
Panelists:● Renato Borromeo, Asst. Director for Resort Marketing at Newport World Resorts● Catherine B. Turvill, President, Wellness Tourism Association of the Philippines; President and and Co-owner, Nurture Wellness Village● Jennifer Sanvictores, Global Head of Sales, Marketing & Communications -The Farm at San Benito & CG Hospitality● Cynthia C. Lazo, President, CCL Tourism Consultancy O.P.C. | Former Regional Director - DOT, Wellness Tourism● Vikki Aquino, Director of Spas, Recreations and Kids' Club at Okada Manila
Distribution & Marketing Innovation Track
15:50 - 16:30(PANEL) Leveraging Multichannel Distribution in an Ever-changing and Diversifying Digital Landscape
Panel Discussion:Hotels are implementing a variety of distribution strategies to enhance revenue, such as flash sales, subscription models, loyalty programmes, online travel agencies (OTAs), global distribution systems (GDS), metasearch engines, wholesalers, influencer marketing, and social media campaigns. During this session, industry leaders will discuss the current challenges facing hotel distribution while provide insights into best practises for driving future growth.
Moderator:● Samantha Manuel, Group Director, Digital Marketing & Reputation Management at Megaworld Hotels & Resorts
Panelists:● Blessy Townes, VP & Head of Digital Marketing and Branding at Discovery Hospitality Corporation● Brian Ong, Head of Public Relations at Hotel 101 Group● Vincent Lim, Director for Customer Relations Marketing at Newport World Resorts
16:30 - 17:30Group Photo + Post Event Networking
● Building Designs● Building Materials● Building Management system● Energy Efficiency Solutions● Lighting and illumination● Smart Building Control● Elevator/Escalator● Carpet● Walling Solutions● Kitchen & Facilities● Hotel Furniture● Bedding and Mattress● Hotel Display Solutions● Hotel TV
● ICT infrastructure● Connected Hotel Solutions● Bathroom and Fittings● Water Treatment● Waste Management● Security, CCTV, Access Control● HVAC Solutions● Air Purification and Air Aroma● Public Seating● Wine Cellar● Audio and Video Systems● Smart Car Parking● Hotel Testing & Certification● Cleaning Solutions
● Operational Management Systems● IoT Solutions & Building Automation● Cloud Base Solutions● Mobile Applications & Website● Wifi & Band Width Distribution● Virtual Technology Management● CRM / PMS / Hotel Management Solutions● Data Analytics & Data Warehousing● Block Chain Technology● Artificial Intelligence
● Voice Technology Solutions● RFID / EPPOS Solutions● Robots, Chatbots Technology● NFC Technology & Sensors Solutions● In-Room Connectivity & Entertainment● Safety & Security Systems● Housekeeping Management● IT & Engineering Facility Management● Administrative Technology And Solutions
● E-Marketing & E-Commerce● Online Booking & Branding Tools.● Digital Marketing Solutions & SEO● Reservation Management & GDS● Central Reservation Systems● OTA● Social Media Distribution● Revenue Management Software
● CloudBased RevenueDriven Solutions● RM and pricing● Data and Analytics● Direct Booking● Mobile Hospitality● Upsell Training● Social Media Reputation Management● Voice, Video, AR Marketing
● Hotel Operations Services● Project Consulting● Market Survey● Hygiene Solutions● Professional Training Services*Including but not limited to listed above