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What is Hospitality Asia Series?

The Hospitality Asia Event Series is one of the most influential conference brands for tourism and lodging industry insiders.Hotel Marketing & Revenue Conference (HMR), Hospitality Indonesia Conference (HIC), Hospitality Vietnam Conference (HVC), Hospitality Malaysia Conference (HMC), Hospitality Asia Forum (Singapore), Hospitality Philippines Conference (HPC), Hospitality Japan Conference (HJC) and other events focused on providing timely market insights that drive corporate strategy and growth. Unlike other CEO investment conferences, Hospitality Asia takes a slightly different approach. We often invite vice presidents and division managers who are involved in actual contract negotiations and day-to-day operations and who seem to have a deeper understanding of how a project works. In addition, consultants scattered throughout Asia provide diverse knowledge to plan high-level programs.

1

6th Hospitality PhilippinesConference #HPC2023

(September 6, 2023,at Marriott Manila)

2

2nd Hospitality ThailandConference #HTC2023

(October 18, 2023,at Eastin Grand Hotel Sathorn)

3

4th Hospitality Asia Forum #HAF2023

(November 21, 2023, at PARKROTYAL COLLECTION Marina Bay, Singapore)

4

2nd Hospitality JapanConference #HJC2023

(November 28, 2023,at ANA Crowne Plaza Hotel Osaka Japan)

5

7th Hospitality IndonesiaConference  #HIC2024

(January 30, 2024, at Le Meridien Jakarta)

5

7th Hospitality VietnamConference #HVC2024

(April 2-3, 2024,at Ho Chi Minh City)

6

4th Hospitality MalaysiaConference #HMC2024

(July 3, 2024,at Kuala Lumpur)

7

7th Hospitality PhilippinesConference #HPC2024

(September 4, 2024at Marriott Manila)

8

3rd Hospitality ThailandConference #HTC2024

(October 9at Bangkok)

9

3rd Hospitality JapanConference #HJC2024

(November 6, 2024,at Tokyo)

10

5th Hospitality Asia Forum #HAF2024

(November 20, 2023,at PARKROTYAL COLLECTION Marina Bay, Singapore)

3rd Hospitality Malaysia Conference(HMC 2023)

July 12, 2023 @Sheraton Imperial Kuala Lumpur

    248 Actual Event Attendees

    53 Speakers

    21 Event Sponsors & Partners

    9 Countries Presented 

    30.6K Post Coverage

Delegate Demography

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53

Speakers

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21

Event Sponsors & Partners

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248

Actual Event Attendees

Lead Sponsors & Partners

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HPE Aruba Networking

Gold Sponsor

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Hoteza

Exhibitor Sponsor

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NEC Corporation of Malaysia

Exhibitor Sponsor

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Grab for Business

Exhibitor Sponsor

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D'Wharf Hotel

Lucky Draw Sponsor

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PRnewswire

Media Partner

Final Agenda


  • 08:00 - 08:55Registration and Match & Meet

  • 08:55 - 09:00Welcome Remarks from the Organizer
    Speaker:● Gloria Wong, Executive Director

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    Data Talks

  • 09:00 - 09:20(KEYNOTE) Hotel Market Trend for Malaysia
    Speaker: ● Kim Ong, Regional Director, SEA at STR

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    Property Owners' Track

  • 09:20 - 10:10(PANEL) Malaysia's Rising Investment Opportunities: Navigating Inflation and Mastering Smart Investment during crisis
    Moderator:● Mimi Renati Zainol, Head of Resorts at MK Land Holdings Berhad
    Panelists:● Adrian Ee, Director at Pavilion HospitalityJoanne Kua, Managing Director at KSK LandHarriet Hoong, Director Development, Malaysia at Accor

  • 10:10 - 10:20(KEYNOTE) Hidden Gems of Sabah: Discover the Potential Investment Opportunities
    Speaker:● Kevin George Ukang, Chief Investment Officer at Sabah Economic Development and Investment Authority (SEDIA)

  • 10:20 - 11:00Morning Tea Break + 1-1 Business Matching

  • 11:00 - 11:50(PANEL) Unlocking Hidden Value: The Art of Conversions
    Panel Discussion:Commercial property conversion is a key strategy for unlocking the hidden potential of underutilized properties in Malaysia's hospitality landscape. This approach involves converting commercial properties into profitable ventures that cater to the changing needs and preferences of modern consumers. However, it is essential to strike a fair balance between property owners, developers, and investors to ensure the success of these ventures. This article explores the intricacies of commercial property conversion in Malaysia's hospitality landscape, offering insights into the key factors that contribute to success. By providing practical advice on how to navigate the complex world of commercial property conversion while ensuring fairness for all stakeholders, this article will be invaluable for anyone looking to unlock the full potential of their commercial properties in Malaysia's dynamic hospitality market
    Moderator:● Previndran Singhe, Managing Director and CEO at Zerin Properties
    Panelists:● Shireen Iqbal, CEO at Alpha REIT Managers Sdn Bhd● Zhe Wen Law, Director, Business Development & Asset Management ID & MY at The Ascott Limited● Bryan Chan, Senior Director, Development, Southeast Asia & Korea at InterContinental Hotels Group● Matt Holmes, Vice President Development, South East Asia & Pacific Rim at Wyndham Hotels and Resorts● Steve Tjen, Director of Development at Radisson Hotel Group

  • 11:50 - 12:30(FIRESIDE CHAT) The Future and Challenges of White Label Hotel Management and Softbranding
    Panel Discussion:In this discussion, we explore the future and challenges of white label hotel management and soft branding. These innovative approaches are disrupting the hospitality industry, offering new opportunities. We examine the dynamic nature of this landscape, considering how hotels and brands adapt to changing consumer demands. We address the competitive nature of white label hotel management and soft branding, highlighting the advantages and challenges they present. Additionally, we emphasize collaboration, sustainability, and the role of technology in enabling seamless operations. Join us as we uncover the transformative potential of white label hotel management and soft branding for the industry.
    Speakers:● Norbert Vas, COO at Archipelago Indochina● David Roberts, Assistant Vice President at Dusit International● Yasin Munshi, Associate Vice President Development, Asia at Minor Hotels● Sayu Shankar Sreekumar, Head of South & South-East Asia at La Vie Hotels & Resorts (Thailand) Co., Ltd

  • 12:30 - 14:00Lunch Break + 1-1 Business Matching

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    Brand DNA Track

  • 14:00-14:50(PANEL) Local Brand Differentiation Strategies: How to Stand Out in the Market
    Moderator:● Deborah Bottreau, Founder & CEO at Sienna Design
    Panelists:● Murray L. Aitken, General Manager at Hard Rock Hotel Desaru Coast● Kingston Khoo, Group Head of Marketing and E-commerce at Tradewinds Corporation & President at Eco-STEPS Malaysia ● Chaw Soong Meng, Director of Sales at Amari● Akshay Rathod, Country Head at OYO Malaysia● Sebastien Favre, Senior Development Director at Club Med 

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    HotelTech Track

  • 14:50 - 15:10(KEYNOTE) HPE Aruba Networking's Vision for Hospitality
    Speaker:● Yong Chee Kuan, Regional Mobility Consulting Systems Engineer, Hospitality | SEATH at HPE Aruba Networking

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    Alternative Accommodation Track

  • 15:00 - 15:40(PANEL) Flexible Living - What, Why & How?
    Panel Discussion:Flexible living offers residents more freedom and flexibility by renting fully-furnished units on a short-term basis, with different models including co-living spaces and rental of full apartment units. The discussion will cover the concept of flexible living, its different models, and how it differs from traditional serviced apartments.
    Moderator:● Shi’Ai Liang, Vice President, Head of Development at Blueground
    Panelists:● Sandeep Grewal, CEO at SubHome

  • 15:40 - 16:10Afternoon Tea Break + 1-1 Business Matching

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    Design Track

  • 16:10 - 17:10(PANEL) Embracing Sustainable Luxury: Incorporating Nature into the Future of High-End Designs in Malaysia's Hospitality Industry
    Moderator:● Kirk Ellis, Director of Hospitality at Gensler
    Panelists:● Adj.Prof Anthony Wong, Managing Director at Tapak Pelangi Sdn Bhd● Dorian Landers, Executive Director at Hostasia Hospitality● Diyana Mohd Amin, Head of Sustainability & ESG at Iskandar Investment Berhad

  • 17:10 - 17:20(KEYNOTE) Ecotourism and the Sustainable Development of Resorts and Hotels in Malaysia: Challenges and Potentialities
    Speaker:● Marcus Stephenson, Dean - School of Hospitality and Service Management at Sunway University

  • 17:20 - 17:50Lucky Draws + Group Photo

  • 08:00 - 08:55
    Registration and Match & Meet

  • 08:55 - 09:00Welcome Remarks
    Conference Chairman:● Ricky Ang, Founder & Director at Sepia Hotels & Resorts

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    Data Talks

  • 09:00 - 09:20(KEYNOTE) Hotel Profit Levels in Malaysia vs Neighbour Countries
    Speaker:● Bousserind Comson, Business Development Manager at HotStats

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    Operations Optimization Track

  • 09:20 - 09:40(KEYNOTE) Unlocking Operational Excellence: How to Optimize with Grab For Business
    Speaker:● Jacyntha Foo, Regional Key Account Manager at GrabCar Sdn. Bhd.

  • 09:40 - 10:20(PANEL) Keys to Power through the Hotel Operational Challenges
    Panel Discussion:Experienced General Managers from both chain and boutique hotels will share their insights and experiences in overcoming operational challenges that are commonly faced in the hospitality industry. These challenges include employment turnover, high operating costs, supply chain issues, and the constantly evolving needs and expectations of customers. The session will focus on discussing notable changes and successful strategies that have been implemented to optimize operations and achieve success in recent times.
    Moderator:● Ricky Ang, Founder & Director at Sepia Hotels & Resorts
    Panelists:● Mondi Mecja, Country General Manager at Ascott International Management, Malaysia● Jean-Pierre Muller, Director of Operations at Else Retreats●  Yogendran Devarajan, General Manager at Elysium Resorts Sdn Bhd

  • 10:20 - 11:00Morning Tea Break + 1-1 Business Matching

  • 11:00 - 11:40(PANEL) Uncovering the Hospitality Industry's Labor and Skill Shortage to Fuel Growth
    Panel Discussion:The hospitality industry is facing a serious shortage of skilled labor, which is impeding its growth potential. In this session, industry experts will discuss the impact of the shortage and strategies that how to create a dynamic workface to over come the HR challanges.
    Moderator:● Dennis Tan, Managing Director at The Everly Group
    Panelists:● Jon Teoh, Head, Cluster Director of Learning & Development at Shangri-La Kuala Lumpur Vivek Viven, Head of Human Resources, Group - Hotel Division at SKS Group● Anita Selvaraju, Director of Human Resources at Ascott Kuala Lumpur● Sophia Goh, Cluster Director of Human Resources at Miri Marriott & Mulu Marriott

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    Hotel Technology Track

  • 11:40 - 12:20(PANEL) Safeguarding Hotel Data and Capitalizing on the Technological Boom: Cybersecurity & AI in the Hospitality Industry
    Discussion:The hospitality industry often comes out on top among the sectors most susceptible to cyber security risks. Hotels, despite being brick-and-mortar businesses designed for the tangible enjoyment of their amenities, have become a data goldmine for hackers. The challenges are increasing with the extensive use of technology in day-to-day operations, such as self-check-in and on-site payments in light of the lack in manpower. This session will look into concrete steps that brands are taking to secure their data and counteract cyberattacks.
    Moderator:● Ming Chew Chang, Executive Director at Tricor Axcelasia
    Panelists:● Ts. Dr. Suresh Ramasamy, Chief Research Officer & Chief Information Security Officer at Center for Advanced Computing and Telecommunications (CACT)● Ken Tay, Chief Business Development Officer at HostPlatform● Ts. Dr. Muhammad Imran Sarwar, Chief Executive Officer at Datalytica Sdn Bhd

  • 12:20 - 14:00Lunch Break + 1-1 Business Matching

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    Guest Experience Track

  • 14:00 - 14:40(PANEL) Enhancing Guest Experience: Managing the Digital Journey from Pre-Arrival to Post-Stay
    Panel Discussion:A prospective guest searching a hotel will first look at ratings and reviews from previous visitors before browsing websites for pricing and offers. Now that seamless check-in, self-service options, and contactless interaction are regarded as fundamental to all in-stay experiences, digital communication is essential for hotels to better learn and satisfy their guests. The hospitality industry has consistently topped others in crafting personalized guest experiences as a key success indicator. In this session, seasoned hoteliers will discuss how to effectively manage the digital voyage of visitors while maintaining effective communication with them from pre- to post-stay.
    Moderator:● Lip Seng Yap, CEO at Riyaz Hotels & Resorts
    Panelists:● Spencer Lee, Senior Vice President Sales & Marketing at Genting Malaysia Berhad● Shen Loh-Lim, Executive Director at Cheong Fatt Tze● Jan Wong, Founder & CEO at OpenMinds Group

  • 14:40 - 15:20(PANEL) Luxury Lifestyle: The New Hotel Trends
    Panel Discussion:What comes to your mind when you think of "luxury hotels"? A magnificent lobby, a balcony with skyline views, rooms that come with private plunge pools, and phenomenal bathrooms or else. When it comes to luxury travel, guests are still looking for rich fabrics, and astounding designs. Meanwhile, new generations are craving enriched experiences, a unique and personalized touch, healthy foods, a sensual indulgence, and many more. In this session, designers, operators, and consultants will discuss what is truly luxury and how to provide a luxurious experience from design to operations.
    Moderator:● Shafar Jamaludin, Director of Operations at Ascott KLPanelists:● Jason S'ng, Cluster General Manager at THE FACE Hotels & Resorts Sdn Bhd● Rita Abdul Rahim, Director of Sales at Amari

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    Marketing Innovation Track

  • 15:20 - 16:00(FIRESIDE CHAT) The Distribution Mix: Dissecting Trends and Challenges in Omni-channel Distribution
    Panel Discussion:Hotels should adopt multi-channel distribution approaches like flash sales, subscription models and loyalty programs, OTAs, GDS, metasearch, wholesalers, influencer marketing and its associated social media campaigns, and many more. In this session, tech disruptors and hotel distribution heads will address the distribution challenges currently faced by the local operators and forecast the best practice to drive future growth.
    Panelists:● Calvin Lim, Director of Sales at Capri by Fraser Bukit Bintang● Bharath Satyavolu, Vice President Revenue at ONYX Hospitality● Patricia Brennan, Vice President Strategic Accounts - Distribution at Shiji Group● Zee Annuar, General Manager Sales & Marketing at UJ Hotels & Resorts Management Services Sdn Bhd

  • 16:00 - 17:30 Post-event Tea Break + 1-1 Business Matching

Floor Plan

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Signature Projects

  • 2022 Project List

    ● Mercure Living PutrajayaOperator: Accor | Developer: Ulster Waves Sdn Bhd
    ● Radisson Red Kuala LumpurOperator: Carlson Rezidor Hotel Group | Developer: Protasco Berhad
    ● Kota Kinabalu ResortOperator: Club Med | Developer: Golden Sands Beach Resort City (GSBRC)
     Fairmont Kuala LumpurOperator: Fairmont Hotels and Resorts | Developer: KLCC Property Holdings
    > Amari Spice Penang
    > Amari Kuala Lumpur Eco City
    Operator: ONYX Hospitality Group | Developer: SP Setia Berhad

  • 2023 Project List

    ● SO Sofitel Kuala LumpurOperator: Accor | Developer: Oxley Holdings
    ● Nautilus ResortOperator: Curio Collection by HiltonDeveloper: Inspirasi Langkawi Sdn. Bh
    ● Crowne Plaza Kota KinabaluOperator: IHG | Developer: Ho Hup Construction Company Berha
     Hote Indigo Kula LumpurOperator: IHG | Developer: Techvance Properties Management
    ● Wanda Realm Resort LangkawiOperator: Wanda Hotels & Resorts | Developer: Cenang Resort

  • 2024 Project List

    ● Hyatt Regency Kuala LumpurOperator: Hyatt Hotels | Developer: KL Midtown Sdn. Bhd.
    ● Kimpton Kuala Lumpur @ The ExchangeOperator: IHG | Developer: LQ Retail Sdn Bhd
    ● Jumeirah Kula LumpurOperator: Jumeirah Hotels & Resorts | Developer: Oxley Holdings - Developer
     Lexis Hibiscus 2Operator: Lexis Hotel Group | Developer: Kuala Lumpur Metro Group

  • 2025 Project List

    ● Edition Kuala LumpurOperator: Marriott | Developer: YTL Hotels

Who should exhibit/ sponsor

● Building Designs● Building Materials● Building Management system● Energy Efficiency Solutions● Lighting and illumination● Smart Building Control● Elevator/Escalator● Carpet● Walling Solutions● Kitchen & Facilities● Hotel Furniture● Bedding and Mattress● Hotel Display Solutions● Hotel TV

● ICT infrastructure● Connected Hotel Solutions● Bathroom and Fittings● Water Treatment● Waste Management● Security, CCTV, Access Control● HVAC Solutions● Air Purification and Air Aroma● Public Seating● Wine Cellar● Audio and Video Systems● Smart Car Parking● Hotel Testing & Certification● Cleaning Solutions

● Operational Management Systems● IoT Solutions & Building Automation● Cloud Base Solutions● Mobile Applications & Website● Wifi & Band Width Distribution● Virtual Technology Management● CRM / PMS / Hotel Management Solutions● Data Analytics & Data Warehousing● Block Chain Technology● Artificial Intelligence

● Voice Technology Solutions● RFID / EPPOS Solutions● Robots, Chatbots Technology● NFC Technology & Sensors Solutions● In-Room Connectivity & Entertainment● Safety & Security Systems● Housekeeping Management● IT & Engineering Facility Management● Administrative Technology And Solutions

● E-Marketing & E-Commerce● Online Booking & Branding Tools.● Digital Marketing Solutions & SEO● Reservation Management & GDS● Central Reservation Systems● OTA● Social Media Distribution● Revenue Management Software

● CloudBased Revenue Driven Solutions● RM and pricing● Data and Analytics● Direct Booking● Mobile Hospitality● Upsell Training● Social Media Reputation Management● Voice, Video, AR Marketing

● Hotel Operations Services● Project Consulting● Market Survey● Hygiene Solutions● Professional Training Services*Including but not limited to listed above

Join as Delegate

Complimentary

    C-suite, VP, Director from Owner, Developer, Investor

    Government, Industry Association, Industry Media

    Owner, GM, Director from Independent & Boutique Hotel

290 USD/Person

    Corporate C-suite, GM, VP, Director from Malaysia-based Hotel Chain

    5 star or 4 star Hotel (Note: Complimentary Pass for GM)

590 USD/Person

    Non Malaysia-based Hotel Chain

    OTA, Analyst, Consultant, Designer, Architect, Lawyer, EPC

    Vendor, Supplier, System Integrator, Technology Disruptor

    Others

Complimentary

    C-suite, VP, Director from Owner, Developer, Investor

    Government, Industry Association, Industry Media

    Owner, GM, Director from Independent & Boutique Hotel

    Corporate C-suite, GM, VP, Director from Malaysia-based Hotel Chain

290 USD/Person

    5 star or 4 star Hotel (Note: Complimentary Pass for GM)

590 USD/Person

    Non Malaysia-based Hotel Chain

    OTA, Analyst, Consultant, Designer, Architect, Lawyer, EPC

    Vendor, Supplier, System Integrator, Technology Disruptor

    Others

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Full access to the event programs

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5 star lunch and refreshment

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Free access to “Match & Meet” and enjoy all the benefits of the virtual attendee

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Post event reports

Onsite Activities

Event APP

Match & MeetHow does it work?

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Online register yourself as Delegate

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2 weeks prior to the event, you will receive a unique link to enter into the online system

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You can find all registered delegates and pre-set the meetings. You will be notified of the time and place of the meeting

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  • Note:

    You will receive a detailed instruction to assist you how to utilize Match & Meet

  • What is Match & Meet?

    It is web operating system. All registered delegates can find the information of the other attendees for them to pre-arrange the onsite meetings.

  • Who can sign up?

    Delegates who have 100% CONFIRMED their attendances are qualified to register

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