08:55 - 09:00Welcome Remarks from the Organizer
Speaker: Gloria Wong, Executive Director of Hospitality Asia

Data Talks

09:00 - 09:20(KEYNOTE) An Investment Landscape Overview in Indonesia
The session will reveal hotel transactions, investment opportunities, and future opportunities in the Indonesia archipelago.
Speaker: Satria Wei, Director Hospitality Services Indonesia at Colliers

09:20 - 09:40 (KEYNOTE) Key Industry Trends and Statistics Recap for Indonesia Hotel Market
Speaker: Veranica Maidangkay, Business Development Manager at STR

Property Owners’ Track

09:40 - 10:20(PANEL) New Era in Hotel Investment
The allure of Indonesia from an investment standpoint is a combination of Indonesia’s favorable endowments of natural resources and geographically strategic location combined with its large number of human resources. Data shows Indonesia will be adding at least another 120 hotels in the coming years and it is indeed considered to be one of the most dynamic hospitality markets with huge potential growth. In this session, the panel speaker will be focusing on address below issues:-Markets with Opportunities-"Stressed" Ownership with capital deprived assets-Conversion opportunities-Types of properties that will provide strong returns
Moderator: Bill Barnett, Managing Director at C9 Hotelworks
Panelists:Ian LienManaging Director at Recap Investment
Jonathan LiDirector of Investment at Sino-Ocean Group
Andrew CorkeryGroup CEO at Selo Group
Matthew GebbieDirector at Horwath HTL

10:20 - 11:10Morning Tea Break & Match and Meet

11:10 - 12:00(PANEL) White Label Operators / Soft branding for Hotels and Resorts
Moderator: Karan Kaul, Deputy Chief Executive Officer at Absolute Hotel Services
Panelists:
Yann GouriouChief Executive Officer & Founder at Unicorn Hotels & Resorts
David Roberts Assistant Vice President, Development at Dusit
Pamudji SlametDirector of BD at Wyndham Hotels & Resorts
Cyrill CzerwonkaManaging Director, Development APAC at BWH Hotel Group
Ramzy FenianosChief Operating Officer at Radisson Hotel Group

12:00 - 12:40(PANEL) Hotel Positioning Strategies
Moderator: Julien Naouri, Senior VP at JLL Hotels & Hospitality Group
Panelists:
Divya Prakash AhujaManaging Director at LiveBean Hospitality Consulting & Asset Management
Henry ManampiringRegional VP Marketing at RedDoorz
Zhe Wen LawDirector at The Ascott Limited
Elie Younes Executive Vice President & Global Chief Development Officer at Radisson Hotel Group

12:40 - 13:00(KEYNOTE) Rethink Your Revenue Management JourneyCovid has taught us that markets could be very volatile and it’s imperative to be proactive and be swift when reacting. It is becoming harder to predict demand and drive revenue especially in time of cost increase by inflation, manpower shortages and changes of traveling and booking preferences etc. How could hotels grab the opportunities to optimize revenue during the travel rebound? It’s time to rethink your revenue management strategies to stay agile and competitive in this everchanging market. place. Join this session to discover what are the new revenue strategies that drives more revenue and higher efficiencies.
Speaker: Chitra Randhawa, Senior Regional Director of Sales at IDeaS

13:00 - 14:20Lunch Break and Business Matching

HotelTech Track

14:20 - 14:50(KEYNOTE) Light As A Hospitality Amenity

Speaker: Ana Maria Huertas Iragorri, Global Hospitality Director at Lutron Electronics

14:50 - 15:10(KEYNOTE) Enhancing Guest Experience with Innovative Lighting Solutions

Brand DNA Track

15:10 - 15:50(PANEL): Dos and Don'ts for Developing a Budget Hotel
Moderator: Norbert Vas, VP Business Development at Archipelago International
Panelists:
Michael EvanoffSenior Counsel at BH2l
Jonathan MokaluBusiness Development Director at Artotel Group
Andrew LangdonSVP Development Southeast Asia, Japan, Korea at Accor

15:50 - 16:30Afternoon Break and Business Matching

16:30 - 17:10(PANEL) Brand DNA: The Local Strategies for Hotel Brands (LSFHB)
Indonesia is ready to challenge the leading international hotel chains by bringing together properties across the archipelago under the umbrella of its homegrown hotel management company, Hotel Indonesia Group (HIG owning more than 150 hotels ranging from 3 stars to 5 stars. International hotel chains are also scaling up in Indonesia. Brand DNA is the essence of the identity in businesses, defining what is unique and distinguishable from competitors. In this session, home-grown brand operators and owners will join to discuss the way ahead for Indonesian brands and how to take a different approach to competition.
Moderator: Rio Kondo, VP Development, Indonesia & Malaysia at AccorHotels
Panelists:
Armand SteinmeyerVice President at Tauzia and The Ascott Limited
Haris SusantoManaging Director at Ambarrukmo Group
Kay TadjoedinMarketing Director at Plataran Indonesia
Marcia AmandaryVP Brand & Creative at PHM Hotels

Design Track

17:10 - 17:50 (PANEL) How Can We Craft Hotels That are Truly Sustainable?

Moderator: Tulsi Grover, Principal, Managing Principal at Hassell
Panelists:
Angela SpathonisManaging Director at Gensler Singapore
Bert BykesFounder & Creative Director at TheHYPE Hotels
Dharmali KusumadiSVP Projects and Business Development at Banyan Tree Group
Matt HolmesVice President Development, South East Asia & Pacific Rim at Wyndham Hotels and Resorts

17:50 - 18:20Lucky Draw + Group Photo

Data Talks

09:00 - 09:20(KEYNOTE) Hotel Profitability Analysis for Indonesia VS APAC countries
Speaker: Bousserind Comson, Business Development Manager APAC at HotStats

Operations Optimization

09:20 - 10:00(PANEL) Addressing Operational Challenges
Operational challenges faced by hotel managers are often employment turnover, high operating costs, supply chain issues, and evolving customer needs and expectations. In this session, hotel General Managers from chain and boutique hotels will discuss the notable changes that optimized operational challenges including the learnings and success stories in recent times.Moderator: Sanjog Modgil, Vice President Asset Management at TCC Land International (Thailand)
Panelists:
Gavin FaullChairman and President at Swiss-Belhotel International
Yonto Wongso CEO & Co-Founder at Topotels Hotels & Resorts
Lidya LibertinaGeneral Manager at Holiday Inn Jakarta Kemayoran

10:00 - 10:40(PANEL) How Technology can Deliver Personalization and Loyalty?
Hospitality guests crave convenience more than ever. That means an unprecedented demand for innovative tools that allow customers to drive their travel, lodging, and dining experiences, including self-service, contactless transactions, messaging apps, food delivery, mobile ordering & payments, and more. Hotels are intended to do more with shrinking budgets for guest-facing technologies. In this panel, technology vendors and hotel operations, IT, and technology heads will join to discuss the technologies worthy of adopting to drive optimal guest experience.
Panelists:
Anung WaskitoCIO at PT Surya Semesta Internusa, Tbk.
Ivan WidarmanaVP at Marriott International
Ankit TandonGlobal CBO and CEO South East Asia & Middle East at OYO
Putu Rio Ricaro Sr. Business Development Manager at SiteMinder

10:40 - 11:30Morning Tea Break and Business Matching

11:30 - 12:10(PANEL) Luxury Lifestyle: The New Hotel Trends
Hospitality guests crave convenience more than ever. That means an unprecedented demand for innovative tools that allow customers to drive their travel, lodging, and dining experiences, including self-service, contactless transactions, messaging apps, food delivery, mobile ordering & payments, and more. Hotels are intended to do more with shrinking budgets for guest-facing technologies. In this panel, technology vendors and hotel operations, IT, and technology heads will join to discuss the technologies worthy of adopting to drive optimal guest experience.
Moderator: Ivan Casadevall, Chief Operating Officer at ASRI - Subsidiary of Agung Sedayu Group
Panelists:
Sjefke JansenGeneral Manager at Hotel Indonesia Kempinski Jakarta
Johannes Spies Head of Design and Planning from MNC Land
Christina TanContent Creator & Luxury Travel Influencer
Ana Maria Huertas-Iragorri
Global Hospitality Director at Lutron

Revenue Rebound

12:10 - 12:50(PANEL) PMS in Focus: Why it is a Multidimensional Approach for Hotel Managers?
Over the years, PMS is proven to be an indispensable solution to optimize hotel operators' daily tasks, from managing distributions and revenues, streamlining operations, collecting and dissecting data, engaging customers, and many more. In this session, revenue managers and vendors suppliers will join to discuss the future of PMS and how PMS will help power hotel revenues and enable your business to meet demanding guests.
Moderator: Andy Khen, Corporate Director of Revenue & Distribution at PMG Hotels & Resorts
Panelists:
Imam Gunadi DarmediCorporate Director Central Distribution System at Artotel
Iwan KurniawanGroup Director of Sales & Distribution at Discovery Hotels & Resorts
Jacob Jimmy Chacko
Revenue Performance Director at IHG Hotels and Resorts

12:50 - 14:20Lunch Break and Business Matching

Guests Experience

14:20 - 15:00(PANEL) Reputation Management: How to Manage your Reputation Online?
A positive brand image can undoubtedly influence a consumer's buying decision. Research shows a 10% improvement in reviews led to a 4.4% increase in sales. According to data from Expedia, a one-point increase in a review score equates to a 9% increase in ADR. This session will discuss the successful strategies and technologies adopted in managing a hotel's reputation.
Moderator: Javier Salgado, Executive Vice President at Nilamani Hotels
Panelists:
Dave ChongGroup Vice President at JuwaiIQI and Mykey Global
Xavier DroinManaging Director at NOVA Asset Management

15:00 - 15:40(PANEL) Sustainable Tourism and the New and Ever-Growing Wellness Market
Moderator: John Nielsen, General Manager at FiveElements
Panelists:
Alfonso PardedePresident Director at Flores Prosperindo
Jamie WaringCEO Founder at Waring Wellbeing

15:40 – 16:20Afternoon Tea Break and Business Matching

Distribution Mix

16:20 - 17:00(PANEL) The Distribution Mix: Dissecting Trends and Challenges in Omni-channel Distribution
Hotels should adopt multi-channel distribution approaches like flash sales, subscription models and loyalty programs, OTAs, GDS, metasearch, wholesalers, influencer marketing and its associated social media campaigns, and many more. In this session, tech disruptors and hotel distribution heads will address the distribution challenges currently faced by the local operators and forecast the best practice to drive future growth.
Moderator: Brett Henry, President Director at MG Group
Panelists:
Askar KamisFounder & Director of Business and Development at IDHoteliers
Cita Hepiningtias M. Mpar, Head of Marcom IHGMA Indonesia and General Manager PT Green Hill Universal - Bandung
Yasmin Fidianti Director of Sales & Distribution at Hotel Borobudur Jakarta

17:00 - 17:30Lucky Draw + Group Photo